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Lochside House Hotel & Spa getaway

Near New Cumnock, KA18 4PN

SOLD OUT
Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway Lochside House Hotel & Spa getaway
£109
  • usually £264.00
  • save 59%
  • deals sold
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£109 instead of up to £264 for an overnight stay for two with breakfast and 2 course dinner or £169 instead of up to £371 for an overnight stay with spa treatments, thermal experience and lunch at award-winning Lochside House Hotel & Spa – save up to 59%

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Questions and answers

Hi,

Does the £109 deal include access to the pool, sauna etc during the overnight visit just to relax but with no 1:1 treatment eg massage.

Thanks

22:18, 04/11/18

Hi there,

Thanks for getting in touch.

I can confirm the £109 voucher option does not include access to leisure facilities.

I hope this answers your question.

Rachael, itison Customer Support, 09:14, 05/11/18

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Hi there, is there an option for dinner and a spa treatment? Or would you just get dinner separate from the deal once you’re there?

Thanks

Rachael, 10:35, 07/11/18

HI Rachael,

Thanks for getting in touch!

Dinner isn't included in voucher option 2, which does include a 40-minute spa treatment of your choice, 2-course spa lunch and 1 hour access to the thermal experience with robes & slippers.

You're welcome to add this on directly with Lochside House Hotel when you visit, and for more details about the cost of this, you're welcome to give them a wee call on 01290 333 000 and they'll be happy to advise further.

I hope this helps!

Ruth, itison Customer Support, 10:42, 07/11/18

Thats great thank you! :)

Rachael, 11:25, 07/11/18

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How much is it for two wht spa treatment

Sharon, 21:31, 07/11/18

Hi Sharon,

Thanks for getting in touch!

Option 2 for this deal is £175 for an overnight stay for two with a spa treatment each, 2-course lunch, access to the thermal experience with robes & slippers and full Scottish breakfast.

I hope this helps!

Courtney, itison Customer Support, 09:53, 08/11/18

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Hi, I've just booked the £175 deal, do I have to phone up to sort the dates and is there no extra costs now that I have the voucher?

Niamh, 23:53, 13/11/18

Hi Niamh,

Thanks for getting in touch!

I'm happy to let you know no further charges will be applicable unless you decide to add anything to your booking with the hotel directly, and you can organise your reservation by calling the number in the How To Book section of your voucher.

I hope this helps!

Ruth, itison Customer Support, 11:30, 14/11/18

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Hi I’d like to buy this as a gift, would I be able to upgrade to a garden room and pay the whole thing as oppose to them having to pay extra when they arrive, thanks

Margaret, 16:54, 15/11/18

Hi Margaret,

Thanks for getting in touch!

I'm afraid any supplements payable for room upgrades would be payable to the hotel directly, though you're welcome to discuss making payment for this to them once your gift recipient has made their booking.

I hope this helps!

Ruth, itison Customer Support, 16:58, 15/11/18

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Can we pad extra if we want to come on a weekend?

Laura, 20:48, 21/11/18

Hi Laura,

Thanks for getting in touch.

I'm afraid this deal excludes Fridays, Saturdays and Sundays.

I hope this answers your question.

Rachael, itison Customer Support, 09:28, 22/11/18

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Is there an option to upgrade to 3 people?

Emma, 20:16, 23/11/18

Hi Emma,

Thanks for getting in touch!

This particular deal is based on 2 people sharing. If you'd like to discuss the possibility of adding a third person to your booking, you're welcome to give Lochside House Hotel & Spa a wee call on 01290 333 000 and they'll be happy to advise further.

I hope this helps!

Ruth, itison Customer Support, 09:27, 24/11/18

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hi there, can you pay to get into the spa?? just to chill out without getting a treatment??

karen, 22:37, 23/11/18

Hi Karen,

Thanks for getting in touch!

Lochside House Hotel and Spa have confirmed you have access to the spa between 7am - 9am and 7pm - 9pm. You can pay £10 for an hour's use of the spa outwith these times.

I hope this helps!

Ruth, itison Customer Support, 09:28, 24/11/18

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Hi,

Is the 2nd option available on the 2nd January?

Ashley, 13:07, 28/11/18

Hi Ashley,

Thanks for getting in touch!

You can make a booking for the 2nd January, subject to availability. To check availability, just give Lochside House Hotel a call directly on 01290 333 000.

I hope this helps!

Gillian, itison Customer Support, 13:22, 28/11/18

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Hi there,
Can you add on access to the leisure facilities for an additional charge?
Thanks

Lisa, 10:11, 07/12/18

Hi Lisa,

Thanks for getting in touch!

If you'd like to discuss the possibility of adding leisure facilities to your stay you're welcome to contact Lochside House Hotel and Spa directly on 01290 333 000 and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 11:01, 07/12/18

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I want to book the option 2 , so is it £169 total or each person?

18:31, 11/12/18

Hi there,

Thanks for getting in touch!

I can confirm Option 2 for this deal is £169 for an overnight stay for two people with a spa treatment each, 2-course lunch, access to the thermal experience with robes & slippers and full Scottish breakfast each.

I hope this helps!

Courtney, itison Customer Support, 09:06, 12/12/18

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Is there an age restriction for spa/ treatments?

21:29, 11/12/18

Hi there,

Thanks for getting in touch!

I can conform this deal is for over 18's only.

I hope this answers your question!

Gillian, itison Customer Support, 09:12, 12/12/18

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Hi there, do you cater for vegans and are your spa products vegan?
Thanks

Leah, 12:46, 12/12/18

Hi Leah,

Thanks for getting in touch!

I'm happy to let you know the restaurant can offer vegan options. For more information about the products used in the spa, you're welcome to contact them directly on 01290 333 000.

I hope this helps!

Gillian, itison Customer Support, 13:20, 12/12/18

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Hi there, I’m just wondering if I can pay extra to come a Friday night? Or even Saturday

17:05, 17/12/18

Hi there,

Thanks for getting in touch.

I'm afraid this deal excludes Fridays and Saturdays.

I hope this answers your question.

Rachael, itison Customer Support, 17:13, 17/12/18

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Is there a 2 night offer for this establishment.

gerald, 14:42, 18/12/18

Hi Gerald,

Thanks for getting in touch!

This particular offer is for a one night stay only, although your stay can be extended by a night for a supplementary charge. To discuss the possibility of this and the cost involved, you're welcome to give Lochside House Hotel and Spa a wee call on 01290 333 000 and they'll be happy to advise further.

I hope this helps!

Ruth, itison Customer Support, 14:53, 18/12/18

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I am interested in the £169 overnight stay with spa treatments. Is there an option price of dinner being included?

Dean, 20:47, 18/12/18

Hi Dean,

Thanks for getting in touch!

I can confirm a two-course lunch is included with voucher option 2. If you'd like to discuss the possibility of adding dinner for a supplementary cost your welcome to contact Lochside House Hotel directly on 01290 333 000 and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 09:05, 19/12/18

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Hi,

Is there an option to pay more to stay a Friday or Saturday?

Thanks

Ashley, 12:04, 21/12/18

Hi Ashley,

Thanks for getting in touch.

I'm afraid this deal excludes Fridays and Saturdays.

I hope this answers your question.

Ruth, itison Customer Support, 13:08, 21/12/18

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

Overnight stay for two with a 2 course dinner and full Scottish breakfast

OR

Overnight stay for two with a 40 minute spa treatment of your choice, 2 course spa lunch, 1 hour access to the thermal experience with robes & slippers and full Scottish breakfast

Choice of treatment:
- Facial
- Oriental scalp, neck & shoulder massage
- Manicure
- Pedicure

Voucher is valid from Sun 2 Dec 2018 2019 until Tue 26 Mar 2019, Mon – Thurs & Sun; subject to availability.

Excludes Fridays, Saturdays and 23, 27, 30, 31 Dec, 10, 14 -17 Feb, 3, 10, 17, 24 Mar 2019.

Advance booking required. Voucher must be booked by Fri 28 Feb 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 2pm, check-out 11am.

Double or twin executive or classic room available.

Rooms can be upgraded to a garden suite for a supplementary charge of £30 per room per night; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Option 1 includes a 2 course dinner choosing a starter and main from the set dinner menu; subject to change. A supplementary charge is required per person for the following starter: pan seared scallops £2, mains: 8oz Sirloin £5, 8oz fillet £7.50; payable directly to hotel.

Option 2 includes a 2 course spa lunch choosing a starter and main or main and dessert each; menu is subject to change.

Vegetarian options are available; please advise hotel at time of booking.

Option 2 includes a 40 minute treatment per person and 1 hour access to the thermal experience for over 16’s only; please advise hotel of any health conditions, allergies or injuries which could affect your choice of treatment at time of booking.

Choice of treatments: Facial, Oriental scalp, neck & shoulder massage, Manicure, Pedicure; please advise at the time of booking.

Treatment can be upgraded to 55 minutes for a supplementary charge of £15 per person; payable directly to hotel.

Free parking available.

No children permitted.

No pets permitted.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.