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Hi I am just wondering when this deal is valid for? Can I book it next week Saturday?
10:14, 09/08/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid from Mon 21 Oct 2019 until Tue 31 Mar 2020, 7 days; subject to availability. So I'm afraid it won't be accepted next Saturday.
I hope this answers your question though!
Rachael, itison Customer Support, 10:37, 09/08/19
Hi. A comment rather than a question. I had contacted the hotel to check availability before buying the voucher. They advised that the date I wanted (23rd Nov) is excluded. Although this is not mentioned in small print.
Kelly, 18:32, 17/09/19
Sorry I have read the information wrong and 23rd was excluded!
Kelly, 18:35, 17/09/19
Hi Kelly,
Thanks for getting in touch.
I'm afraid the 23rd is excluded but I hope you find a deal more suitable soon.
I hope this helps.
Jen, itison Customer Support, 09:38, 18/09/19
Hi, How do you book the date you want with the hotel? We're looking for one night, checking in on 26th October and checking out on 27th October. We don't want to buy the voucher if we can't be sure our dates are available. Please let me know.
22:09, 21/09/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 10:59, 22/09/19
I wish to purchase this as a gift so can I have a voucher to print that does not have any price of purchase on it?
04:52, 20/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know the price isn't stated on our vouchers, so they're great to give as a gift.
I hope this helps!
Courtney, itison Customer Support, 10:06, 20/10/19
Thankyou it does. Can I also ask if we purchase the voucher including the dinner if the guests would rather purchase something from the a la Carter menu can that be done? Obviously at extra cost to them? Or could the £30 allowance be used against purchases from the other menu? Thanks
10:13, 20/10/19
Hi there,
Thanks for getting in touch!
The 3-course dinner will be served in Bukharah Indian restaurant and is available from a set menu only.
I hope this answers your question!
Courtney, itison Customer Support, 13:41, 20/10/19
Hi, can you tell me if there is any availability for this hotel on Saturday 21st March please?
Megan, 13:56, 05/02/20
Hi Megan,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 14:39, 05/02/20