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Is it pet friendly?
Barrie, 15:35, 05/10/20
Hi Barrie,
Thanks for getting in touch!
I can confirm a max of 2 dogs are permitted in pet-friendly room at a supplementary charge of £10 per night; payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 16:46, 05/10/20
Would bikes be secure locked to a car bike rack?
16:44, 05/10/20
Hi there,
Thanks for getting in touch!
For information about storing bikes during your visit, please contact Battlesteads Hotel & Restaurant directly on 01434 230 209 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 17:17, 05/10/20
What is your covid policy regarding any enforced cancellation by a govt decision to lockdown?
Thank you
Elizabeth, 15:04, 06/10/20
Hi Elizabeth,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Battlesteads Hotel & Restaurant directly on 01434 230 209 and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 15:43, 06/10/20
What happens if the hotel is unable to offer the break due to COVID if beak already booked
Christine, 18:12, 06/10/20
Hi Christine,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Rachael, itison Customer Support, 08:15, 07/10/20
My wife is a vegetarian, would we be able to have a vegetarian and a meat tasting menu or would it have to be the same ?
08:28, 16/10/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available with this deal - just let Battlesteads Hotel & Restaurant know at the time of booking.
I hope this helps!
Gillian, itison Customer Support, 10:32, 16/10/20
Hi
Thanks for the reply about the vegetarian tasting menu, but let me explain. I’m a meat eater
My wife is vegetarian, can we have 1 vegetarian tasting menu and 1 meaty tasting menu?
Reason I ask is some restaurants will only do one or the other
11:30, 16/10/20
Hi there,
Thanks for getting back in touch!
I'm happy to confirm it's possible to order one meat, and one meat-free tasting menu.
I hope this helps!
Gillian, itison Customer Support, 12:07, 16/10/20
I would love to buy this deal however I live in a tier 3 area currently advised again overnight stays and essential travel rules apply. If I got this now but was unable to come due to government restrictions what would happen, Thanks
Shelley, 11:53, 21/10/20
Hi Shelley,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Battlesteads Hotel & Restaurant directly on 01434 230 209 and they'll be happy to discuss.
I hope this helps.
Courtney, itison Customer Support, 12:02, 21/10/20
Is this deal still available?
Karen, 10:32, 23/10/20
Hi Karen,
Thanks for getting in touch!
I'm happy to confirm the last few vouchers are currently available to buy.
I hope this helps!
Courtney, itison Customer Support, 10:34, 23/10/20