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What happens if I buy the voucher and the hotel does not have a room on the date I want
09:00, 07/10/19
Hi there,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:11, 07/10/19
Is this deal available for November/ December?
Mhairi, 20:08, 14/10/19
Hi Mhairi,
Thanks for getting in touch!
I'm happy to let you know you can book for November or December, subject to availability and some excluded dates.
I hope this helps!
Gillian, itison Customer Support, 09:16, 15/10/19
Hi can you not book this hotel for a Friday or Saturday night?
Elaine, 23:26, 05/12/19
Hi Elaine,
Thanks for getting in touch!
I'm afraid this voucher excludes Fridays and Saturdays.
I hope this answers your question though.
Gillian, itison Customer Support, 09:07, 06/12/19