Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How do i access the promotional code?
23:33, 02/10/19
Hi there,
Thanks for getting in touch!
I'm afraid there aren't any promotional codes available for your account at the moment.
I hope this answers your question though!
Gillian, itison Customer Support, 09:26, 03/10/19
Is it possible to arrange a promotional code so I can purchase this offer?
10:10, 05/10/19
Is it possible to arrange a promotional code so I can purchase this offer?
10:10, 05/10/19
Hi there,
Thanks for getting in touch!
I'm afraid there aren't any promotional codes available for your account at the moment.
But you don't need to have a promotional code in order to buy this deal at our already discounted price.
I hope this answers your question!
Gillian, itison Customer Support, 10:30, 05/10/19
Do they offer vegan options for lunch?
Alyson, 09:28, 20/10/19
Hi Alyson,
Thanks for getting in touch!
I can confirm vegetarian and gluten/wheat free options are available. Please contact The Stirling Highland Hotel directly, on 01786 272727, to discuss vegan alternatives.
I hope this helps!
Courtney, itison Customer Support, 10:10, 20/10/19
Hi. Wondering when the spa day would start at the Stirling Highland Hotel. Thanks
Sam, 20:35, 10/12/19
Hi Sam,
Thanks for getting in touch!
I'm happy to confirm vouchers are valid until Tue 31 Mar 2020, and can be used 7 days a week, 10am – 6pm; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 08:41, 11/12/19
How do the hotel know that we were coming if you don’t select a certain date or time?
Sam, 20:38, 10/12/19
Hi Sam,
Thanks for getting in touch!
Advance booking is required with this deal, and you'll find full booking instructions on your voucher after purchase.
I hope this helps!
Courtney, itison Customer Support, 08:40, 11/12/19
Hi don you have any offers that would apply to a group of 3? Thanks
23:43, 04/01/20
Hi there,
Thanks for getting in touch!
This offer is for one or two people only, but I'm happy to let you know multiple voucher purchases are permitted and groups can be booked and receive treatment at the same time. This means you'll be able to buy a voucher for one person and a voucher for two to book for three people.
I hope this helps!
Courtney, itison Customer Support, 08:02, 05/01/20
Can we book an overnight stay aswell?
Arlene, 11:02, 14/01/20
Hi Arlene,
Thanks for getting in touch!
If you'd like to add an overnight stay to your booking you're welcome to contact The Stirling Highland Hotel directly, on 01786 272727, and they'll be happy to discuss the cost.
I hope this helps!
Courtney, itison Customer Support, 11:08, 14/01/20