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Hi do you welcome dogs thanks
17:42, 05/03/19
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this venue.
I hope this answers your question though.
Courtney, itison Customer Support, 09:01, 06/03/19
How do I book trip once voucher is purchased
Kim, 10:46, 16/03/19
HI Kim,
Thanks for getting in touch!
I'm happy to let you know an email address for making your reservation will be included in the How To Book section of your voucher once you've purchased.
I hope this helps!
Ruth, itison Customer Support, 10:58, 16/03/19
Hi
Is there anyway to know if the dates I require are available before I buy the voucher?
Julie, 04:29, 02/04/19
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:12, 02/04/19
Can there be 4 adults 3 children?
19:02, 13/05/19
Hi there,
Thanks for getting in touch!
I'm afraid there is a maximum of two children aged 12 and under permitted with this deal. Any additional adults are charged £20 per person; payable directly to the venue.
You're welcome to contact Harvest Moon Holidays directly to discuss your family's requirements and they'll be happy to advise further.
I hope this answers your question!
Gillian, itison Customer Support, 09:48, 14/05/19
Please , can you tell me if there are cooking facilities inside the treehouse??
Olive, 00:35, 09/06/19
Hi Olive,
Thanks for getting in touch!
You're welcome to view more information about the facilities available by heading to http://www.harvestmoonholidays.com/our-treehouses/
I hope this helps!
Rachael, itison Customer Support, 10:16, 09/06/19
Would the deal cover 2 adults with three kids? (3,8,10)?
22:06, 06/07/19
Hi there,
Thanks for getting in touch!
I'm afraid there is a maximum of two children aged 12 and under permitted with this deal. You're welcome to contact Harvest Moon Holidays directly to discuss your family's requirements and they'll be happy to advise further.
I hope this answers your question!
Rachael, itison Customer Support, 10:11, 07/07/19