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Is there any chance of doing the deal and paying a supplement for a Friday?
Richard, 08:29, 08/08/18
Hi Richard,
Thanks for getting in touch!
I'm afraid Friday is excluded with this voucher. If you'd like to discuss staying an additional night for a supplementary charge you can contact Matfen Hall Hotel directly on 01661 886500 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:05, 08/08/18
Is this offer for two people thank you
Mary, 09:29, 08/08/18
Hi Mary,
Thanks for getting back in touch!
I can confirm this voucher is valid for two people.
I hope this helps!
Rachael, itison Customer Support, 09:38, 08/08/18
Hi, I am off work w/c 17th sept have you any availablity for this week for this offer before I purchase thanks :)
11:09, 08/08/18
Hi there,
Thanks for getting in touch!
If you'd like to check availability before buying your voucher you can contact Matfen Hall Hotel directly on 01661 886500 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 11:17, 08/08/18
Laughable the idea that you buy a voucher without knowing the availability via the promotion website first - all seems rather cart before horse !
21:45, 08/08/18
Are dogs allowed?
Eileen, 17:41, 08/08/18
Hi Eileen,
Thanks for getting in touch!
I'm happy to let you know Maften Hall is a dog-friendly. You can view their terms by heading to https://www.matfenhall.com/dog-friendly/
I hope this helps!
Rachael, itison Customer Support, 08:02, 09/08/18
Can I purchase deal and arrange room upgrade with hotel ?
19:30, 08/08/18
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for deluxe double or twin rooms only.
If you'd like to discuss upgrading for a supplementary charge you can contact Maften Hall Hotel directly on 01661 886500 and they'll be happy to advise.
I hope this helps.
Rachael, itison Customer Support, 08:42, 09/08/18
What days is the voucher for thank you
Mary, 18:05, 09/08/18
Hi Mary,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid on Sunday-Thursday, subject to availability.
I hope this helps!
Rachael, itison Customer Support, 10:16, 10/08/18
Are there twin rooms available?
Suezi, 23:53, 15/08/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm deluxe double or twin rooms are available with this offer.
I hope this helps!
Courtney, itison Customer Support, 08:26, 16/08/18
I'm going to be in the area for a short time next month visiting my sister & reading the Q&A it looks as if I'd need to call the hotel and ask about availability prior to purchasing the voucher, but can I actually make the booking saying I will have a voucher from Itison?
Sylvia, 14:04, 24/08/18
Myself replying - I've called the hotel, they were very helpful - no availability for the week starting 10th September with the vouchers, all sold out.
Sylvia, 14:20, 24/08/18
Hi Sylvia,
Thanks for getting in touch.
I'm really sorry to hear your preferred dates aren't available. We have some great offers in the pipeline though, so hopefully, you find another suitable deal.
Courtney, itison Customer Support, 14:25, 24/08/18
Hi,
Is there availability for this deal on 20th September
Thank you
Ellise
18:46, 05/09/18
Hi Ellise,
Thanks for getting in touch!
If you'd like to check availability before buying your voucher you can contact Matfen Hall Hotel directly on 01661 886500 and they'll be happy to advise.
I'm happy to let you know if you're unable to secure a suitable booking we do offer a full 14-day refund on unused vouchers.
I hope this helps!
Rachael, itison Customer Support, 09:28, 06/09/18