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Would my 8 year old son be allowed to participate
Pauline, 23:11, 21/07/20
Hi Pauline,
Thanks for getting in touch.
I can confirm options 1 & 2 are suitable for over 18s only and option 3 is suitable for ages 10+.
I hope this answers your query though.
Rachael, itison Customer Support, 08:08, 22/07/20
Cam option 1 be used for 16 years old if substituted for non alcoholic drink
Arlene, 21:35, 04/10/20
Hi Arlene,
Thanks for getting in touch!
I'm afraid voucher option 1 is for over 18's only.
I hope this answers your question though.
Gillian, itison Customer Support, 08:53, 05/10/20
Hi there
I am interested in purchasing this voucher however I am concerned in terms of the covid 19 restrictions. The person I am gifting it to is not from Edinburgh and therefore currently not allowed to travel to Edinburgh. If this was the case still when the voucher was to run out, could the voucher be extended?
17:54, 02/01/21
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
A business closes or is unable to fulfil your voucher
You’re unable to use your voucher because of travel restrictions or isolating
You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 10:30, 05/01/21