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Looking to book for Valentine’s Day, what times are Avalible
Dave, 22:10, 11/02/20
Hi Dave,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:09, 12/02/20
Hi I’m looking to book this deal for a party of 6. What would be best way of booking this please?
20:55, 16/02/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal is only for a maximum of 5 people per group.
I hope this helps though.
Jen, itison Customer Support, 09:39, 17/02/20
Can you book via the website by entering the itison code as a promo code or do you have to phone to book? Many thanks.
Lucy, 13:05, 03/03/20
Hi Lucy,
Thanks for getting in touch!
For this deal, all bookings should be made by phone.
I hope this helps!
Gillian, itison Customer Support, 13:15, 03/03/20
Is it £9 person? May be a silly question!
13:22, 05/03/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know each £9 voucher is for two people.
I hope this helps!
Gillian, itison Customer Support, 09:10, 06/03/20
Hi i am looking to do this with a 15 year old, will vouchers be valid for this?
Tracy, 21:18, 07/03/20
Hi Tracy,
Thanks for getting in touch!
I'm happy to let you know option 3 is suitable for ages 10+, but I'm afraid options 1 & 2 are valid for ages 10+ only.
I hope this answers your question, though!
Gillian, itison Customer Support, 10:38, 08/03/20
If 2 people purchased vouchers to bring a group of 10 year olds would we be able to book two rooms at the same time?
Susan, 20:32, 09/03/20
Hi Susan,
Thanks for getting in touch!
You'll be able to check availability and make a booking online for your required group size immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:18, 10/03/20
With the current global situation is the expiry date able to be extended?
Tess, 20:08, 28/05/20
Hi Tess
Thanks for getting in touch!
I can confirm the expiry date on this deal is the 30th September but I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 09:32, 29/05/20