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How do you book this?
Stephanie, 09:47, 07/12/19
Hi Stephanie,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:52, 07/12/19
If I buy a voucher for four people, as a gift, can they decide how to use it? Either for four adults or for 2 adults & 2 children?
17:33, 16/12/19
Hi there,
Thanks for getting in touch!
I'm afraid options 1 & 2 are suitable for over 18s only, as they include alcohol. Option 3 is suitable for ages 10+, though.
I hope this answers your question!
Gillian, itison Customer Support, 17:37, 16/12/19
Thanks, can the recipient choose themselves what to use the voucher for? I’ve no idea what they would want to do so don’t want to spend money on something that wouldn’t be for them.
18:40, 16/12/19
Hi there,
Thanks for getting in touch!
You do need to select which specific experience you'd like when you buy your voucher.
I hope this answers your question!
Gillian, itison Customer Support, 09:26, 17/12/19