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Can availability be confirmed for Wednesday the 10th of July for 1 night
Hannah, 12:43, 24/06/19
Hi Hannah,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Maldron Hotel directly on 0191 640 9500 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 14:08, 24/06/19
I have bought a voucher but I’m unsure if there is availability for the date I want. The date I want is 6th September for 1 night. I should have checked this before I bought the voucher.
Michelle, 20:00, 15/08/19
Hi Michelle,
Thanks for getting in touch.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:04, 16/08/19
is 3rd and 4 th of july available
rosie, 13:30, 24/06/19
Hi Rosie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Maldron Hotel directly on 0191 640 9500 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 14:08, 24/06/19
Hi, do you have family rooms that have another single bed in for 3 year twins to share?
Thank you
09:10, 02/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know children are permitted for this deal by upgrading to a family room for £30. Children 0 – 1 yrs stay free of charge, age 2 – 12 require a supplementary charge and ages 13+ are classed as adults. Please discuss this directly with the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:20, 02/07/19
Is there parking if you stay at the hotel?
Karen, 16:24, 08/07/19
Hi Karen,
Thanks for getting in touch!
I'm afraid there isn't on-site parking at the Maldron Hotel Newcastle.
There is, however, a Q-Park on Stowell street (NE1 4YB) which is only a 3-minute walk from the hotel, and Maldron guests receive a 20% discount.
I hope this helps!
Wallis, itison Customer Support, 16:41, 08/07/19
I was hoping to book a two night stay over Friday and Saturday, however the small print says excludes Saturday? Does this mean the voucher will not be valid?
Molly, 18:26, 14/08/19
Is there perhaps a supplementary charge for a Saturday stay payable directly to the hotel that could just be added on?
Molly, 18:34, 14/08/19
Hi Molly,
Thanks for getting in touch!
I'm afraid Saturdays are excluded from this deal, so you wouldn't be able to stay on a Saturday.
I hope this answers your question, though.
Gillian, itison Customer Support, 08:12, 15/08/19