Can you confirm for a 2 night stay this would cost £250 for 2 people including breakfast. Please clarify what the optional resort credit means - the wording on this deal is very ambiguous.

Thanks

Caroline, 09:38, 06/08/20

I’m not sure what the resort credit means, does it mean we can use it for lunch/dinners and drinks

09:44, 06/08/20

Hey, how do I book the actual reservation? Would it be on the hotels website?

10:48, 06/08/20

Can you advise what resort facilities will be available apart from golf, neither of us play
Covid restrictions on pool etc so what facilities are actually free as part of this voucher?

12:04, 06/08/20

Having real problems trying to book an overnight stay at Trump Turnberry! Can you send me a link asap please. I am worried that there will no availability left. Thanks

12:07, 06/08/20

What does the optional 100pounds credit mean when you book 1 night for 2 with this deal

12:16, 06/08/20

Can you please confirm the stance on children - does it mean not permitted to the spa (as it's mentioned just after the spa details) or not permitted to stay all together? Thanks, Robyn

Robyn, 14:00, 06/08/20

Where is it you book online for this deal? Is it with hotel or itison please

A, 18:25, 06/08/20

Hi if I pay how do I get my voucher & do I have to phone hitel to confirm booking?

Grace, 22:52, 06/08/20

At the information page it says 1 night stay has £100 resort credit . 2 nights £250 resort credit . When you go over to the page to buy it doesn't not mention and resort credit, 2 night stay only say £100 resort credit !

Slightly confused. I have took screenshots and compared and it’s definitely conflicting .

Thanks

09:00, 07/08/20

Is it £100 credit for a 1 night stay and £250 for a 2 night stay at Trump Turnberry? The wording is contradictory.
Thanks

William, 11:54, 07/08/20

Sorry to bother you again, but I have purchased a voucher for a 2 night stay at Trump Turnberry. When I went to make my booking It is showing I am owing in excess of £500 to be charged to my credit card. Can you help someone in distress?
Thanks

William, 12:53, 07/08/20

hello, when you read the front screen it says 2 nights with breakfast and 250 credit but when you go to the buying screen it says 1 night and 100 credit for £259- what is correct as I have just bought on the basis of 2 nights

Janet, 15:46, 07/08/20

Can you confirm the total cost for a two night stay? Would it be £358? Can I also assume the £250 Resort credit is additional to the accommodation cost? What is the benefit of paying the resort credit up front rather than just paying for spa treatment/food directly at the hotel? Resort credit is not refundable!

itison deals used to be very clear, they are not now and this one is particularly ambiguous.

Jocelyn, 09:05, 10/08/20

Hi

Is the facilities open at the trump turnberry

karen, 18:05, 14/08/20

Hi can I ask why children are not allowed?? This is a family hotel and I have stayed quite a few times with my children. I think it’s unfair you are allowed to take a pet but not children.

Eulalia, 07:37, 17/08/20

Would I be able to use this deal this Saturday if I purchase it?

14:18, 18/08/20

The pricing on this deal is confusing me, how much per night for a 2 night stay with resort credit of £250 and how much for a 2 night stay without resort credit?

Kenneth, 20:28, 20/08/20

Can you use the resort credit to pay for golf? Thanks.

Rosalind, 09:13, 21/08/20

How much for one night I would like to book for one overnight on 5/9/20 if available. Thanks

Julie, 11:28, 21/08/20

Can you book at weekend

15:06, 21/08/20

Would the spa be open again by 2nd September?

Shereen, 13:01, 23/08/20

Is this offer valid for September dates?

18:41, 23/08/20

Hi, how do I know my date is available before I buy this, I’m wanting to go this Friday for two nights thanks

10:20, 24/08/20

How long does a refund take if my dates aren’t available? Thanks

12:47, 24/08/20

I’m confused too at ‘optional credit’ .. what does this mean against a 1 night stay?
Thanks

Carole, 07:48, 25/08/20

Hi can we check availability before purchasing? I have specific dates in Nov for my husbands 40th.

Alica, 16:34, 03/09/20

Offer stares 2 night stay with £250 resort credit however when you select the 2 night stay it’s only £100 resort credit .is it £100 or £250 ?

Fiona, 06:25, 04/09/20

Please could you tell me what the cost of a round of golf would be and if the £100 credit could be used for this ?

Julia, 08:25, 05/09/20

When can you use this voucher from?

Joanne, 20:21, 06/09/20

Hey, can I buy a voucher for 2 nights without the hotel credit option? I just want 2 nights with breakfast is that an option? Thanks

20:37, 09/09/20

Hi, just booked this deal, how do you receive your £100 voucher to spend at the hotel?

Thanks

09:22, 11/09/20

I have bought the voucher for b&b with £100 credit, but when I try to book my date (all dates I've tried) I keep getting a balance of £259 to pay on my credit card?

16:51, 11/09/20

Hi, can I buy option 2 twice, and book 2 days in a row??? Thanks mark

Mark, 17:00, 14/09/20

Hi
I am looking at purchasing your overnight stay for 2 nights for 6 people. Could you please tell me if this is available Friday 16th and Saturday 17th of October?

Sam, 10:21, 16/09/20

Are pets allowed in bedrooms and public areas?

Ivy, 16:38, 16/09/20

Does this include a round of golf

Angela, 18:17, 19/09/20

Hello - can I check whether the deluxe room mentioned in the offer is in the hotel or a villa? Thanks in advance.

Chris, 09:50, 21/09/20

Hi what happens in the event of lockdown measures, will the deal be honoured at another time? Thanks

13:42, 22/09/20

Can you tell me the classification age for a child, please?

17:29, 22/09/20

Hi
Looking to book itison deal for Turnberry hotel 2vouchers for 1 nights stay but use both on November 14th & 15th can you tell me if availability on these dates for hotel before I book
Kind Regards
Norman

Norman, 11:25, 24/09/20

We were given a voucher for 1 night stay.
I clicked on the link on the email voucher to book our night.
Selected the date we want, typed in the voucher code and then selected deluxe room.
They want to charge us £179?
Why?

21:12, 27/09/20

Can you confirm that there is still availability for this deal on Monday 12th October for 1 night 2 adults in the Delux room for Trump Turnberry deal?

Andrew, 16:04, 01/10/20

Hi I’ve just booked a one night stay and want to change the booking to 2 nights how do I do this? Thanks Joanne

Joanne, 16:12, 04/10/20

If I purchase this deal but unable to get the date I am looking for, can I get a refund?

Martin, 17:00, 04/10/20

Hi there
Can you confirm for me please if there is availability in the hotel on Sunday the 11th October to use my one night voucher?
thanks

12:03, 07/10/20

Is there any availability for this coming Saturday (10th) ?

Darren, 12:40, 08/10/20

Is golf included in this deal please

Elaine, 18:55, 08/10/20

Resort credit? Means what exactly? £100 paid via guests that redeemable any facility we wish use? Not a lot info regarding this. Please advise

Stacie, 00:46, 15/10/20

Totally confused how much for a 2 night stay at Turnberry with current offer bit of false advertising looking at previous questions and answers

may, 20:14, 23/10/20

My voucher code is not being accepted on the Hotel site detailed on the voucher.

Frustrating.

Kirk, 19:37, 25/10/20

As it stands with the current situation would we still be able to use the spa and pool ?

07:46, 27/10/20

Hi, I’m trying to contact the hotel as one of our booking dates has reverted to today but none of the contact numbers are in service.

Can you advise how I can contact tot hotel to rectify this please?

Thanks

12:40, 28/10/20

If I can’t get a night I want booked can I refund my voucher

10:46, 06/11/20

Hi do you have a room/lodge through itison for 2 adults and 3 kids for 27-29th Nov?

m, 16:58, 06/11/20

What is the single supplement?

Cumlin, 19:40, 06/11/20

Hello, do you have an option of a single room supplement?

16:19, 09/11/20

What is additional charge to include £100 resort voucher

Charlene, 19:01, 10/11/20

When is the next a available date for a one night stay at Turnberry
Thanks
Mary

19:30, 06/07/21

Would like to buy voucher for trump turnberry hotel with a voucher I have in my account

Joan, 15:56, 16/07/21