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Hi,
This voucher is for 2 people, are you able to add another person to the booking when purchased, directly with venue, to make 3 people? Also it mentions valid 7 days, is this from booking now or? Thanks!
Kirsty, 11:50, 09/09/19
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Fizz Bar directly by calling 0131 225 6060 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
Valid 7 days also just means the voucher is valid to use any day of the week until 31 Mar 2020 instead of selected days.
I hope this helps!
Jen, itison Customer Support, 12:25, 09/09/19
Will you be doing an offer tht would last until Christmas..thinking of getting this for a gift
Karen, 19:44, 10/10/19
Hi Karen,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until 31st March 2020.
I hope this helps!
Gillian, itison Customer Support, 08:57, 11/10/19
Will you be doing an offer tht would last until Christmas..thinking of getting this for a gift
Karen, 19:44, 10/10/19
Hi Karen,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until 31st March 2020.
I hope this helps!
Gillian, itison Customer Support, 08:57, 11/10/19
Will you be doing an offer tht would last until Christmas..thinking of getting this for a gift
Karen, 19:44, 10/10/19
Hi Karen,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until 31st March 2020.
I hope this helps!
Gillian, itison Customer Support, 08:57, 11/10/19
If buying this voucher as a gift how will the person be able to book online? Under the small print is states to do just that. I only ask because people I’ve purchased vouchers for previously have had issues with online bookings.
Paula, 09:57, 12/10/19
Hi Paula,
Thanks for getting in touch!
I can confirm your recipient will be able to book online by following the link on their voucher.
If they have any issues making their booking, they can get in touch with us by calling 0141 223 8843 or emailing support@itison.com and we'll do our best to help.
I hope this answers your question!
Jen, itison Customer Support, 11:59, 12/10/19
Thank you for your response.
Paula, 15:01, 12/10/19
Can this voucher be used if a booking has already been made?
12:17, 14/10/19
Hi there,
Thanks for getting in touch!
Vouchers can be used for new bookings only, and you can view how to make a booking after purchasing a voucher.
I hope this helps.
Courtney, itison Customer Support, 12:32, 14/10/19
I bought a voucher for the platter deal, booked online and the bar was closed when we went! Still waiting for a response/refund.
10:26, 25/11/19
Hi there,
Thanks for getting in touch!
I've sent you over an email now and it should be with you in the next couple of minutes.
I hope this helps.
Jen, itison Customer Support, 11:17, 25/11/19
Hello, do you have a photo of your afternoon tea?
Jennifer, 06:46, 04/12/19
Hi Jennifer,
Thanks for getting in touch!
The images used on this deal are for illustrative purposes only.
I hope this answers your question though!
Gillian, itison Customer Support, 09:21, 04/12/19
Is there tea or coffee with your afternoon tea?
Margaret, 03:23, 16/12/19
Hi Margaret,
Thanks for getting in touch!
I can confirm tea and coffee are both included with this deal.
I hope this helps!
Rachael, itison Customer Support, 09:43, 16/12/19