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Hi I am wanting to buy the overnight stay at the collingwood arms for a specific night, if I am not able to get the date required am I able to cancel the voucher?
Katrina, 07:10, 17/01/17
Hello Katrina,
Thank you for getting in touch.
If you're unable to secure a booking of your choice, a full refund may be requested within 14 days of the voucher purchase.
I hope this helps!
Jenny, itison Customer Support, 09:19, 17/01/17
Hi I hav this deal & booked two nights 24 February to 26th it's a special occasion luking forward to it they said wud send an email to confirm as yet not received . Chris Hornsby
10:36, 08/02/17
Hello Chris,
Thanks for getting in touch!
If you need the hotel to re-send your booking confirmation, please contact them directly on 01890 882424 and they'll be happy to assist.
I hope this helps!
Gillian, itison Customer Support, 10:45, 08/02/17
Hi I can't find where the dates are available
Ronald, 18:57, 09/02/17
Hello Ronald,
Thanks for getting in touch.
The voucher is valid to use until the 30th of April 2017, 7 days a week; subject to availability.
If you're unable to secure a booking of your choice within this period, please contact us within 14 days of purchase to request a full refund.
Enjoy your stay!
Jenny, itison Customer Support, 09:18, 10/02/17