Innerleithen Road, Peebles, EH45 8LX
This deal is part of itison us which helps support brilliant local charities.
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
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Hi there, how do I get the £99 deal? I don’t want the £40 dinner included and want to stay aug-Oct. thanks!
Judith, 08:07, 30/07/19
Hi Judith,
Thanks for getting in touch!
I can confirm there are only two options available for this deal which are available between August and October. Option 1 costs £129 and is valid for an overnight stay, and option 2 costs £249 and is valid for a 2-night stay.
I hope this answers your question, though.
Gillian, itison Customer Support, 09:25, 30/07/19
Hi could you take a 13 year old with you to this hotel on these deals thanks donna Mcleish
08:57, 30/07/19
Hi Donna,
Thanks for getting in touch!
Up to 4 children can stay per voucher depending on the availability of a suitable room. Ages 12-16 require a £30 supplement for one night or £60 for two nights (breakfast included), payable directly to the hotel. For the voucher options which include dinner, ages 12-16 are allocated £20 per child, per night towards the evening menu.
I hope this helps!
Gillian, itison Customer Support, 09:47, 30/07/19
But what dates are available? If I buy the voucher the likelihood of the dates I require being available are slim? Why dont you advise what dates are available prior to buying so you can select dates?
claire, 13:44, 30/07/19
Hi Claire,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 13:58, 30/07/19
Hello, Can we bring our 2 year old on this £99 voucher?
Thanks
19:07, 30/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know ages 2-11 require a £20 supplement for one night or £40 for two nights; payable directly to hotel. Breakfast is included and £7 per child is allocated per night towards evening menu.
I hope this helps!
Courtney, itison Customer Support, 09:13, 31/07/19
What is the cancellation policy if Someone gets ill
Christine, 19:26, 30/07/19
Hi Christine,
Thanks for getting in touch!
In the event of cancellation Peebles Hydro are able to offer transfer of dates within the validity period. However, cancellations less than 7 days prior to your stay will result in voucher being forfeited.
I hope this helps!
Courtney, itison Customer Support, 09:14, 31/07/19
Can I choose two nights 24th and 25th August? Is there a gluten free menu?
Paul, 21:30, 30/07/19
Hi Paul,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Courtney, itison Customer Support, 09:18, 31/07/19
I am interested in the deal for my daughter and myself. Can we book treatments in the spa separate to the leisure access in the deal. ?
Isabel, 23:00, 30/07/19
Hi Isabel,
Thanks for getting in touch!
You're welcome to contact Peebles Hydro Hotel directly, on 01764 651846, to discuss the possibility and cost of adding spa treatments to your booking.
I hope this helps!
Courtney, itison Customer Support, 09:24, 31/07/19
As check in is not until 3pm , can spa treatments be booked earlier in the day before checkin as it doesn’t leave a lot of time to enjoy the facilities.
Isabel, 23:34, 30/07/19
Hi Isabel,
Thanks for getting in touch!
You're welcome to contact Peebles Hydro Hotel directly, on 01764 651846, to discuss the possibility and cost of adding spa treatments on the morning of your check-in.
I hope this helps!
Courtney, itison Customer Support, 09:26, 31/07/19
Hello
Would this voucher include Saturday 21 September? And we don’t need the dinner ? Can’t see the £99 voucher?
Thanks
Natalie, 07:34, 31/07/19
Hi Natalie,
Thanks for getting in touch!
I'm afraid the £99 option for this deal is valid Nov – Feb. Our deal for Aug - Oct bookings is £129 for an overnight stay including Prosecco on arrival, dinner, breakfast and full use of the leisure facilities.
I hope this helps!
Courtney, itison Customer Support, 09:31, 31/07/19
I would like to purchase this offer but I have 2 children, (2yrs and 5yrs) Do I need to contact the hotel to pay the supplement?
17:19, 31/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know ages 2-11 require a £20 supplement for one night or £40 for two nights; payable directly to the hotel. Breakfast is included and £7 per child is allocated per night towards evening menu.
I hope this helps!
Rachael, itison Customer Support, 17:26, 31/07/19
Can you book 2 vouchers for 4 night?
18:23, 31/07/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple vouchers can be used on consecutive nights, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 08:49, 01/08/19
How do you order without dinner please? The only options appear to include the price for dinner. Thank you.
Angela, 19:27, 31/07/19
Hi Angela,
Thanks for getting in touch!
The voucher option which doesn't include dinner is only available for Nov-Feb. If you select Nov-Feb before heading to the checkout, you'll see the £99 voucher option becomes available.
I hope this helps!
Gillian, itison Customer Support, 08:52, 01/08/19
Hi
How much extra would it be to add 2 children 10 & 8 to the 1 night deal for 2?
Thanks
Paul
23:27, 01/08/19
Hi Paul,
Thanks for getting in touch!
I'm happy to let you know ages 2-11 require a £20 supplement each for one night; payable directly to the hotel. Breakfast is included and £7 per child is allocated per night towards evening menu.
I hope this helps!
Rachael, itison Customer Support, 09:56, 02/08/19
Hi we would like to stay in the castle would there be a supplement for this?
Thank you
Laura Bell
Laura, 10:53, 05/08/19
Hi Laura,
Thanks for getting in touch!
This deal is valid for a standard double or twin room in the hotel. If you'd like to discuss the room types further you're welcome to contact Peebles Hydro Hotel directly, on 01764 651846, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 10:56, 05/08/19
Is this available on the 13th and 14th of August next Tuesday and Wednesday?
Ralph, 15:41, 06/08/19
Hi Ralph,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 15:48, 06/08/19
Hello
I'm interested in the Peebles Hydro offer either for the 1 or 2 nights.
Before I actually book, I need to know if any of the dates are free from Monday 12th to Friday 16th August.
Should I phone the hotel directly about availability with the itison offer?
Thank you,
Hazel Grant
Hazel, 23:57, 07/08/19
Hi Hazel,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:11, 08/08/19
hi how do you check what dates are available before you purchase
11:39, 08/08/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Peebles Hydro directly on 01764 651846 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 11:43, 08/08/19
Hi, I’d like to book this for my wife & I plus our 4 year old boy on September 6th for 2 nights. It’s a surprise for my wife as a wee trip before our second child is born in October. What would the total cost be for the 3 of us? Is it possible to still use the deal?
Regards
Donald
18:48, 12/08/19
Hi Donald,
Thanks for getting in touch!
I can confirm for two nights in September it's £249 including Prosecco on arrival, dinner both evenings, breakfast both mornings and full use of the leisure facilities. A supplementary charge of £20 is required per room per night for Friday and Saturday stays which is payable directly to the hotel.
To add on a 2-year-old for two night it's £40 and this includes breakfast and for dinner ages, 2-11 are allocated £7 per child per night towards evening menu.
I hope this helps!
Jen, itison Customer Support, 08:00, 13/08/19
Can I buy two vouchers to use on the same night for us, and another couple?
Maggie, 08:30, 14/08/19
Hi Maggie,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted, and you'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:27, 14/08/19
How can I check whether there is availability for the dates that I would like to go ? I checked with the hotel and they were not able to advise me as (and I quote)
"The hotel’s availability will differ from the availability for Itison and sadly I do not have access to their system"
Don't want to purchase voucher and then not be able to use it.
Thanks.
Dianne, 16:21, 14/08/19
Hi Dianne,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 16:25, 14/08/19
Hi can you explain to me why it is £129 for Aug-Oct and £99 for nov-feb thank you
John, 10:59, 18/08/19
Hi John,
Thanks for getting in touch!
I'm happy to let you know the vouchers are based on the average prices for overnight stays at the Peebles Hydro Hotel. The average price for November to February stays was lower, making the voucher for that option cheaper.
I hope this helps!
Wallis, itison Customer Support, 15:13, 18/08/19
good morning I would like to book this deal to use on sunday 27th October but there is three of us do you have a room that would be suitable and how much extra would it be?
Christine, 11:13, 20/08/19
Hi Christine,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Peebles Hydro Hotel directly on 01764 651846 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 11:16, 20/08/19
Is the September weekend available for 2 nites Saturday and the Sunday with this deal thanks
Tina, 20:36, 25/08/19
Hi Tina,
Thanks for getting in touch!
To check availability before buying a voucher, you're welcome to give Peebles Hydro a call directly on 01764 651846 and they'll be happy to advise further.
I hope this helps!
Gillian, itison Customer Support, 09:28, 26/08/19
Hello, do you have availability for this Friday- Sunday for 2 adult and 1 child? Please
sandra, 11:31, 27/08/19
Hi Sandra,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Peebles Hydro Hotel directly on 01764 651846 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 12:01, 27/08/19
Hello. I’m a singleton , what can you do for me
Thanks Anne
19:12, 27/08/19
Hi Anne,
Thanks for getting in touch!
Many of our providers are happy to have a single person use their vouchers, however, please note our prices and discounts are generally based on 2 people. You are always welcome to contact the venue directly to ask about the possibility of one person using the voucher. This often isn't a problem, but some hotels may request that a single occupancy supplement is paid. As such, it may on occasion be cheaper for you to book directly with the hotel rather than use a voucher for a stay.
I hope this helps!
Courtney, itison Customer Support, 08:20, 28/08/19
Hello, I can see for the Aug to Oct dates it states no bookings between 7 – 25 Oct 2019. Is there any flexibility in this?
23:55, 03/09/19
Hi there,
Thanks for getting in touch.
I'm afraid as the 7th - 25th October are excluded, a booking wouldn't be possible here.
I hope this answers your question though.
Jen, itison Customer Support, 08:44, 04/09/19
Can this be used for any Saturday in November?
Scott, 19:24, 04/09/19
Hi there,
Thanks for getting in touch!
Our 2 night stay voucher can be used 7 days a week in November, subject to availability. Please just keep in mind a supplementary charge of £20 is required per room per night fo Saturday stays, payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:52, 05/09/19
Do you have availability for Friday 27th of September
Lorraine, 16:34, 10/09/19
Hi Lorraine,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 16:36, 10/09/19
Hi, We are a little confused as to the £40 dinner allowance, and the deal which includes dinner. Does the £129 deal include full dinner for 2 or does this just include £40 towards dinner?
Thanks
Erin, 11:15, 23/09/19
Hi Erin,
Thanks for getting in touch!
I can confirm that, when you buy a voucher with a dinner allowance, this includes a £40 allowance per couple towards dinner in the Restaurant.
I hope this answers your question!
Gillian, itison Customer Support, 11:32, 23/09/19
Hi, is the Nov- Feb one night stay and dinner £109 voucher valid for a Saturday night in Nov? Thanks
Joanne, 21:45, 24/09/19
Hi Joanne,
Thanks for getting in touch!
I can confirm this voucher is valid for Saturday night stays in November, subject to availability.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:30, 25/09/19
Hi - would I be able to use the Nov - Feb voucher for check in Mon 27th October?
14:32, 22/10/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used from the 1st of November, and unfortunately can't be used for a booking prior to that date.
I hope this answers your question though.
Wallis, itison Customer Support, 15:01, 22/10/19
pleassssssssssssssssssssse
15:07, 22/10/19
Hi there. What are blackout dates for 2 nights with dinner deal November to February? Can you advise?
14:04, 08/11/19
Hi there,
Thanks for getting in touch!
I can confirm the two night stay excludes Friday and Saturday stays in December.
The 23rd December to the 4th January and 7th to the 22nd February 2020 are excluded also.
I hope this helps.
Jen, itison Customer Support, 14:44, 08/11/19
Is there an option for 3 adults to stay in a room?
15:56, 10/11/19
Hi there,
Thanks for getting in touch!
I'm afraid our vouchers are for two adults only.
I hope this answers your question though!
Gillian, itison Customer Support, 16:01, 10/11/19
Good afternoon,
Can you tell me if Friday 18th Jan is availability for 2 people for dinner and a spaniel
margaret, 09:52, 01/12/19
Hi Margaret,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:14, 01/12/19
Hi there,
So I’m guessing that Friday/ Saturday stay is not optional or an additional payment. Is it an option to stay Sunday and Monday?
Thanks in advance
Brian
21:23, 01/12/19
Hi Brian,
Thanks for getting in touch!
Our 2 night stay voucher is valid 7 days a week, subject to availability and a supplement of £20 per room, per night for Friday and Saturday night stays.
I hope this helps!
Gillian, itison Customer Support, 09:37, 02/12/19
Hi ...
I’d like to book one night stay for 2 persons in February... how much would this cost please
Thanks
Jane
14:23, 10/12/19
Hi Jane,
Thanks for getting in touch!
Our voucher for an overnight stay including Prosecco on arrival, breakfast and full use of the leisure facilities is £99.
I hope this helps!
Gillian, itison Customer Support, 15:43, 10/12/19
Hi .. how much would it be for one night stay
for 2people to include dinner
Thanks
Jane
14:27, 10/12/19
Hi Jane,
Thanks for getting in touch!
Our voucher for an overnight stay including Prosecco on arrival, dinner, breakfast and full use of the leisure facilities is £109.
I hope this helps!
Gillian, itison Customer Support, 15:45, 10/12/19
Thank you for quick response
Is that price £109 definitely for 2 people
and not per person
Thanks
Jane
16:05, 10/12/19
Hi Jane,
Thanks for getting back in touch!
I can confirm all options are for 2 people.
I hope this helps!
Jen, itison Customer Support, 16:19, 10/12/19
Hi..
Do I book dates through the hotel or with the Itison voucher
Thanks
Jane
14:14, 12/12/19
Hi Jane,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 14:59, 12/12/19
Thank you ..
Also what is the latest date I can purchase one of these vouchers and will it be emailed to me
Jane
15:42, 12/12/19
Hi Jane,
Thanks for getting back in touch!
As all our deals are dependent on sales, I'm afraid I can't say for sure how long this deal will stay on the site, but I can confirm your voucher will be emailed to you if you decide to purchase.
I hope this helps!
Gillian, itison Customer Support, 16:19, 12/12/19
Hi we would like to use this voucher and check in on Fri 28th Feb for 2 nights, is this possible or do you have to have checked out by 28th Feb? Thanks
Amanda, 20:09, 15/12/19
Hi Amanda,
Thanks for getting in touch!
You can check in for a 2 night stay on the 28th February, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:48, 16/12/19
Hi
Do you have twin rooms available on this deal?
Thank you
10:25, 19/12/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used for a standard double or twin room.
I hope this helps!
Wallis, itison Customer Support, 11:16, 19/12/19
Hi. Are you able to check if there is availability for Friday 21st Feb for 2 nights for me and my 2 daughters please. They are 21 & 16. Thank you
Linda, 12:38, 26/12/19
Hi Linda,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:21, 27/12/19
Hi, what if when trying to redeem the dates you want are unavailable?
Thanks incadvance
Brian
21:40, 26/12/19
Hi Brian,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:21, 27/12/19
Hello, is this deal available any day next week?
30.12 up until 3.01?
Alina, 15:06, 28/12/19
Hi Alina,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 15:54, 28/12/19
I've booked this offer with a voucher that I received. However, we are now unable to make the dates due to other commitments that we cannot change. Can I change the date for this?
Jane, 15:59, 17/01/20
Hi there,
Thanks for getting in touch!
Peebles Hydro are happy to offer to transfer your booking within the validity period, however, cancellations less than 7 days prior to your stay will result in voucher being forfeited.
To rearrange your booking, please contact Peebles Hydro Hotel directly on 01764 651846 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 16:20, 17/01/20
Can you still get this deal I’m wanting to book for my grandparents
Victoria, 15:25, 09/09/20
Hi Victoria,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 15:50, 09/09/20
Will this offer be on again before October 21st?? We are going to a wedding in Barony Castle
Agnes, 16:20, 30/07/23
Hi there,
Thanks for getting in touch!
We never reveal our deals in advance (we love a good surprise!) but we work closely with all our deal providers to bring back your favourites, so keep your eyes peeled on the site.
To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Phoebe, itison Customer Support, 12:18, 31/07/23
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with a mini bottle of Prosecco on arrival, breakfast and use of leisure facilities OR
Overnight stay for two with a mini bottle of Prosecco on arrival, dinner, breakfast and use of leisure facilities OR
2 night stay for two with a mini bottle of Prosecco on arrival, dinner and breakfast both days and use of leisure facilities
Choice of dates:
- Aug to Oct
- Nov - Feb
Aug – Oct: Voucher is valid from Thur 1 Aug 2019 until Thur 31 Oct 2019. Excludes 7 – 25 Oct 2019. Advance booking required. Voucher must be booked by Thur 3 Oct 2019 (we don’t want you to miss out!).
Nov – Feb: Voucher is valid from Fri 1 Nov 2019 until Fri 28 Feb 2020. Excludes Fridays and Saturdays in Dec, 23 Dec – 4 Jan and 7 – 22 Feb 2020. Advance booking required. Voucher must be booked by Wed 15 Jan 2020 (we don’t want you to miss out!).
1 night stay is valid Sun – Fri; subject to availability. Excluding Saturdays. A supplementary charge of £20 is required for Friday stays; payable directly to hotel.
2 night stay is valid 7 days; subject to availability. A supplementary charge of £20 is required per room per night for Friday and Saturday stays; payable directly to hotel.
Online bookings only.
In the event of cancellation Peebles Hydro are able to offer transfer of dates within the validity period. However, cancellations less than 7 days prior to your stay will result in voucher being forfeited.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in from 3pm, check-out 11am.
Standard double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: guaranteed newly refurbished room - £10, feature room - £20; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Includes a 200ml mini bottle of Prosecco each in room on arrival; alcohol cannot be replaced with a soft drink.
Dinner options include a £40 food allowance per couple to use in The Restaurant. Sample menu can be viewed here and is subject to change. Vegetarian and gluten / wheat free options are available.
Includes full use of the leisure facilities including the gym and swimming pool and complimentary Wi-Fi during your stay.
Max of 4 children permitted depending on availability of suitable rooms; additional supplements may be required for suitable rooms. Ages 0-1 stay free of charge, ages 2-11 require a £20 supplement for one night or £40 for two nights, age 12-16 require a £30 supplement for one night or £60 for two nights; payable directly to hotel Breakfast included. Dinner options: ages 2-11 are allocated £7 per child per night towards evening menu, ages 12-16 are allocated £20 per child per night towards evening menu.
Max of 1 dog permitted at a supplementary charge of £10 per night; please advise at the time of booking; payable directly to hotel.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.