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Can a double room be booked in advance?
14:40, 12/04/18
Hello,
Thanks for getting in touch.
Advanced booking is required for this offer and all booking instructions are on your voucher - the deal is valid for a classic double or twin room and you can highlight your preference at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 14:52, 12/04/18
If I can only stay specific dates, how can I check availability before buying the deal?
15:34, 14/04/18
Hi there,
Thanks for getting in touch!
If you'd like to check specific availability before you buy your voucher, you're welcome to contact McKays Hotel, Bar and Restaurant directly and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 10:02, 15/04/18
Can you bring dogs
donna, 22:52, 15/04/18
Hi Donna,
Thanks for getting in touch!
I'm happy to let you know a maximum of 1 pet is permitted on this deal at a supplementary charge of £15 per pet per night. This is payable directly to the hotel and subject to availability.
I hope this helps!
Ruth, itison Customer Support, 08:53, 16/04/18
Can you tell me availability on Fri 1st June - Sun 3rd June?
Jenny, 10:23, 17/04/18
Hi Jenny,
Thanks for getting in touch!
If you'd like to check specific availability before you buy your voucher, you're welcome to give McKays Hotel, Bar and Restaurant a wee call and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 10:43, 17/04/18
I haven't booked a hotel using one of your deals and was wondering what the process was?
Claire, 10:44, 17/04/18
Hi Claire,
Thanks for getting in touch.
All booking instructions are on your voucher after purchase and if you're unable to secure the booking of your choice a full refund can be requested within 14 days of buying the deal.
I hope you enjoy your stay!
Jenny, itison Customer Support, 10:47, 17/04/18
Hi, can you please tell me if your restaurant does gluten free and dairy free, gluten free brown bread, or steamed salmon and fresh salad. Thanking you, Elizabeth.
elizabeth, 13:50, 17/04/18
Hi Elizabeth,
Thanks for getting in touch!
McKays Hotel, Bar and Restaurant have confirmed they can cater to a gluten-free and dairy-free diet, and have asked you contact them directly to discuss your requirements further.
I hope this helps!
Courtney, itison Customer Support, 13:57, 17/04/18
How long is the voucher valid ?
Helen, 12:34, 05/05/18
Hi Helen,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Tuesday 31st July 2018, 7 days a week; subject to availability.
I hope this helps!
Ruth, itison Customer Support, 10:04, 06/05/18
do we have to contact the hotel to check available dates
11:22, 12/05/18
Hi there,
Thanks for getting in touch!
If you'd like to check availability prior to purchase please contact McKays Hotel, Bar and Restaurant directly and they'll be more than happy to discuss.
I hope this answers your question.
Courtney, itison Customer Support, 09:39, 13/05/18
Is this deal available for 2 rooms (2 adults per room )staying 15th and 16th June?
robert, 20:09, 15/05/18
Hi there,
Thanks for getting in touch!
To check availability for your preferred dates please contact McKays Hotel, Bar and Restaurant and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 07:54, 16/05/18
Hello, I was looking to book here for two nights 4th and 5th June with a noon check out. I would also need two beds as it’s for my friend and I? Would this be available? Thank you
13:48, 17/05/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know twin rooms are available and I can confirm checkout is 11am.
If you'd like to check specific dates before buying, you're welcome to contact McKays Hotel directly and they'll be happy to check this for you.
I hope this helps!
Gillian, itison Customer Support, 13:55, 17/05/18