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Hi there, I was wondering what happens to the validity of the voucher if lockdown for continues or if lockdown for spa facilities lifts towards the end of the validity period? Will it be extended?
Thanks
Clare, 19:32, 02/05/20
Hi Clare,
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 10:06, 04/05/20