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Royal Station Hotel, Newcastle City Centre

Neville Street, NE1 5DH

SOLD OUT
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£75
  • usually £124.00
  • save 40%
  • deals sold
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Overnight with Prosecco & leisure access at the Royal Station Hotel, a stunning Victorian building in Grainger Town, the historic heart of Newcastle; surrounded by impressive architecture, high-end & designer shopping, stylish bars, restaurants & more!

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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

i already have vouchers how do i book

sylvia, 11:26, 11/08/21

Hi Sylvia,

Thanks for getting in touch!

Once you've bought this deal you'll receive a unique voucher with a link to Book Online. Once you select the Book Online button you'll be able to select your preferred date and enter your contact details before confirming your stay.

I hope this helps!

Courtney, itison Customer Support, 11:59, 11/08/21

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I have tried booking on line but nobody replies to me.

sylvia, 11:36, 11/08/21

Hi Sylvia,

Thanks for getting in touch!

Once you've bought this deal you'll receive a unique voucher with a link to Book Online. Once you select the Book Online button you'll be able to select your preferred date and enter your contact details before confirming your stay.

I hope this helps!

Courtney, itison Customer Support, 11:59, 11/08/21

Reply

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Can i say I have had these vouchers since July 2020 i have typed the url no. and none of them has been recognised. Looking for help thanks.

sylvia, 13:29, 11/08/21

Hi Sylvia,

Thanks for getting in touch.

I'm really sorry to confirm your vouchers sadly couldn't be extended by the venue.

We did previously email the person who ordered your vouchers to explain this and instead provide them with itison credit to use over the next 12 months. If they haven't mentioned this, it may be that our email was marked as spam.

I'd recommend letting them know that an email with these details was sent to them on 15/10/2020 so they can double-check their inbox. If they can't find it, they're welcome to get in touch with us at support@itison.com directly and we'll be happy to reconfirm the details.

I hope this helps.

Rachael, itison Customer Support, 14:40, 11/08/21

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Hello it is Sylvia again. I have an email from Jen dated 15.10.2020
which states that my vouchers are valid to 15.10.21 code
Thanks

sylvia, 14:59, 11/08/21

Hi Sylvia,

Thanks for getting back in touch.

To discuss your credit, please contact our Customer Support team at support@itison.com and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 15:49, 11/08/21

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Hi there

How we know that hotel will 100% available

15:01, 03/09/21

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Gillian, itison Customer Support, 15:10, 03/09/21

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Is this available for 25th September for 1 nights stay?

Sharon, 09:55, 16/09/21

Hi Sharon,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Gillian, itison Customer Support, 10:09, 16/09/21

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Hi,

Do you have accessible rooms please? My husband requires a lift and an accessible shower.

Thanks

Karen Dillon

Karen, 19:48, 13/10/21

Hi Karen,

Thanks for getting in touch!

You're welcome to contact Royal Station Hotel directly, by visiting https://www.royalstationhotel.com/contact-us/, to discuss their accessibility and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 07:58, 14/10/21

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Hi,

I am looking to purchase 2 vouchers for this hotel for 2 nights 29th-31st of October 2021,
The hotel have said I have to go through yous to book this, are you able to confirm if I can book this please?

Thank you
Ashley McGregor

19:34, 27/10/21

Hi Ashley,

Thanks for getting in touch!

You'll be able to see the available dates once the vouchers have been purchased.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Sandy, itison Customer Support, 12:52, 28/10/21

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I have contacted hotel and they said Sat night they have rooms bit I can't book through your site so how do I go about doing this

11:14, 03/11/21

Hi there,

Thanks for getting in touch!

You'll be able to see the available dates once the vouchers have been purchased as we only have a certain amount of rooms for itison per night.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Jen, itison Customer Support, 11:26, 03/11/21

I did purchase 2 vouchers on Monday morning and hotel Says they have sat available for itison deal but your site is not letting me book Saturday night.

11:31, 03/11/21

Hi there,

Thanks for getting back to me.

I'm afraid it seems there are no more rooms to book for itison vouchers on your preferred date. I'm sorry for the disappointment this will cause.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps.

Courtney, itison Customer Support, 13:14, 03/11/21

Hi there,

Thanks for getting back to me.

I'm afraid it seems there are no more rooms to book for itison vouchers on your preferred date. I'm sorry for the disappointment this will cause.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps.

Courtney, itison Customer Support, 13:15, 03/11/21

Reply

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

What to expect

  • Overnight stay for two with a bottle of Prosecco in the room on arrival, leisure access, breakfast and late check-out
  • Option to stay in September or October - December

Sep option: Voucher is valid from Wed 1 Sep 2021 until Thu 30 Sep 2021, valid 7 days; subject to availability. Excludes 3-5, 11-12 and 17-18 Sep 2021. Voucher must be booked by Thu 23 Sep 2021.

Oct - Dec option: Voucher is valid from Sat 2 Oct 2021 until Sat 18 Dec 2021, valid 7 days; subject to availability. Excludes 22-23 Oct and 26-27 Nov 2021.  Voucher must be booked by Fri 3 Dec 2021.

Stays are subject to availability and possible changes or restrictions to opening times based on Covid guidelines.

A supplementary charge of £25 is required for Friday stays and £40 for Saturday stays; payable directly to hotel.

You risk forfeiting your voucher if you cancel within 72 hours of your booking.

Online bookings only.

Multiple voucher purchases permitted.

Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 3pm, late check-out 12noon.

Standard double or twin room available.

Rooms can be upgraded for a supplementary charge per room per night; please discuss directly with hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Parking is available on site for £15 per day.

Breakfast will be served following the current government guidelines.

Includes a bottle of Prosecco in room on arrival. Alcohol cannot be replaced with a soft drink. 

Children are permitted and included in overall headcount. Extra beds not available. Cots are available free for infants.

No pets permitted.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.