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Why is so much of the Scottish mainland not available for ‘uk mainland’ delivery? Really disappointing as they would have even a perfect treat for my parents who live 1.5 hours north of Edinburgh....so uk mainland and off a main arterial road ...but included ?
Catriona, 12:45, 06/02/21
Hi Catriona,
Thanks for getting in touch.
Delivery is provided by Scotch Malt Whisky Society and I'm sorry your recipient's address isn't included in the delivery areas.
I hope you find another suitable deal.
Courtney, itison Customer Support, 10:49, 08/02/21
Hi I was wanting to purchase a voucher for home delivery in Edinburgh for March but when I look at diary on website it seems to be full can you tell me if there is availability Thanks Lesley
lesley, 12:37, 12/02/21
Hi Lesley,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 14:24, 12/02/21
Thanks Jen for the update Lesley
lesley, 15:01, 12/02/21
Hi, I’m thinking of buying this but we don’t eat fish, I was wondering if there was anyway to guarantee there wouldn’t be a fish dish in the meal?
21:24, 12/02/21
Hi there,
Thanks for getting in touch!
I'm afraid there isn't a way to guarantee no fish on these menus.
I hope this answers your question though.
Gillian, itison Customer Support, 09:22, 15/02/21
Why are you including his in the Aberdeen deals when they do not deliver to most of Aberdeenshire?
Annabel, 20:39, 25/02/21
Hi Annabel,
Thanks for getting in touch.
Delivery is provided by Scotch Malt Whisky Society but I'm sorry if your address isn't included in the delivery areas.
I hope you find another suitable deal.
Wallis, itison Customer Support, 08:42, 26/02/21
I clicked uk delivery and cost is £89. I live in Edinburgh but don’t want to drive into city to collect do I still have to pay £20 delivery? If so then no thanks.
Sandra, 21:34, 03/03/21
Hi Sandra,
Thanks for getting in touch!
I can confirm the voucher which includes UK wide delivery is priced at £89.
I hope this answers your question.
Wallis, itison Customer Support, 08:47, 04/03/21
Is this deal still available?
I saw it this morning, but now cannot find the purchase button?!
09:11, 12/04/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal has now sold out, but fingers crossed another similar offer will pop up soon!
Gillian, itison Customer Support, 10:00, 12/04/21