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Hi, if I buy 2 vouchers. Can 4 people do it all together?
Thanks,
Curtis.
Curtis, 12:51, 02/03/20
Hi Curtis,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted and there is a maximum of 15 people per group.
I hope this helps!
Courtney, itison Customer Support, 13:08, 02/03/20
Are you currently open and have availability for week beginning 15th July? Thank you
10:00, 04/07/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:51, 04/07/20
Hi,
Is there a minimum age for this activity? Would it be suitable for children aged 6 and 10?
Thanks
Barbara
Barbara, 08:22, 29/07/20
Hi Barbara,
Thanks for getting in touch!
I can confirm under 18s require a parent or guardian in attendance on the day and participants without will not be permitted to ride.
I can also confirm participants must be at least 134cm tall and over 45kg to ride.
I hope this helps!
Jen, itison Customer Support, 09:28, 29/07/20
I would like to buy this but there doesn’t seem to be any dates at Vogrie when you look on the Segway Events website.
08:43, 30/07/20
Hi there,
Thanks for getting in touch!
I can confirm you'll be able to check availability and make a booking immediately after buying your voucher. If you can't find a suitable date, we'll issue a full refund within 14 days of purchase.
I hope this helps!
Gillian, itison Customer Support, 09:45, 30/07/20
Hi, I’m interested in buying this deal and wanted to know when they have availability as this will tell me whether to choose the £25 midweek or £39 weekend deal. The only mid week date we can do is 11th August otherwise it’s a weekend. Having said that, their website maybe suggest they only offer Gorebridge on certain days in October only which seems to contradict the offer terms.
Can you maybe advise as I’ve been unable to speak to the Segway company as their call centre is closed.
Thanks.
colin, 12:58, 31/07/20
Hi Colin,
Thanks for getting in touch, although I'm sorry you're having trouble.
Most venues are now planning to reopen but please bear with them as they adapt to the current circumstances. It may be better to email rather than call, and replies may take a little longer than usual but they will get back to you asap.
If you can't book for your preferred date, just let us know at support@itison.com and we'll issue a full refund within 14 days of purchase.
I hope this helps!
Gillian, itison Customer Support, 13:10, 31/07/20
I would like to buy this but there doesn’t seem to be any dates at Vogrie when you look on the Segway Events website is their any availability for Tue 4th to Fri 7th August
Kind regards
Mike
22:07, 03/08/20
Hi there,
Thanks for getting in touch!
I can confirm you'll be able to check availability and make a booking immediately after buying your voucher. If you can't find a suitable date, we'll issue a full refund within 14 days of purchase.
I hope this helps!
Rachael, itison Customer Support, 09:30, 04/08/20
Hi, do you need to have 15 people in your group or can 2 people book this voucher to use?
Many Thanks,
Paula
Paula, 18:57, 12/08/20
Hi Paula,
Thanks for getting in touch!
I can confirm each voucher is valid for two people.
I hope this helps!
Rachael, itison Customer Support, 08:56, 13/08/20