Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
When can I use this deal
11:19, 08/08/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know vouchers are valid from Sun 1 Sept 2019 until Sat 21 Dec 2019; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:24, 08/08/19
Hi looking at booking this and like t know if I can use it for Saturday 17th August thanks
10:43, 13/08/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know vouchers are valid from Sun 1 Sept 2019 until Sat 21 Dec 2019; subject to availability to I'm afraid it won't be accepted in August.
I hope this answers your question though.
Rachael, itison Customer Support, 10:46, 13/08/19
Is it dog friendly
Lucy, 21:47, 16/08/19
Hi Lucy,
Thanks for getting in touch!
I'm happy to let you know dogs are permitted free of charge and dog-friendly rooms are available; please discuss this directly with the hotel when booking.
I hope this helps!
Wallis, itison Customer Support, 09:50, 18/08/19
Hello, what would be the pricing within special offer for one adult and two children? Cheers, Justyna
22:50, 22/08/19
Hi Justyna,
Thanks for getting in touch!
I'm afraid children aren't permitted for this deal.
I hope this answers your question, though.
Gillian, itison Customer Support, 09:10, 23/08/19
Can a solo guest use this offer?
09:32, 14/09/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm this voucher can be used for one person, please note no further discount will be applied.
I hope this help!
Courtney, itison Customer Support, 09:47, 15/09/19
Hi there,
Do you have availability for 25th and 26th of October?
If i buy one voucher, how much extra would it cost to include the 26th too
Thanks
Joe.
Joe, 15:26, 30/09/19
Hi Joe,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 15:33, 30/09/19