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Before I purchase a voucher, could you confirm if you have availability on 19th September for 2 nights?
Thanks.
Angela, 19:44, 25/08/20
Hi Angela,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Balmacara Hotel directly on 01599 537044 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:06, 26/08/20
Hi we have been trying to get in touch for 2 days for availability but we cannot get through to anyone. I have also emailed but have no reply. Could you please advise how else I could get in contact?
Thanks
Kirsty, 12:09, 28/08/20
Hi Kirsty,
Thanks for getting in touch.
Most venues are now planning to reopen but please bear with them as they adapt to the current circumstances. It may be better to email rather than call, and replies may take a little longer than usual but they will get back to you asap.
If you can't book your preferred dates after purchasing a voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 12:12, 28/08/20
Do they have family rooms on this offer?
14:21, 20/09/20
Hi there,
Thanks for getting in touch!
I can confirm standard double or twin rooms are available with this deal. Rooms can be upgraded to a sea view room for a supplementary charge of £10 per room per night; payable directly to the hotel. If you'd like to discuss the possibility of upgrading to a family room you are welcome to contact Balmacara Hotel directly on 01599 537044 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:01, 21/09/20