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If I want to bring 2 teenage children with me do I just book 2 of the deals so that they can have a separate twin room with husband and I in another double? Thanks
Susan, 08:58, 16/09/18
Hi Susan,
Thanks for getting in touch!
Each voucher is valid for 2 people sharing, so you're welcome to buy 2 vouchers for your family of 4 and discuss the room configurations when making your booking with the hotel.
I hope this helps.
Ruth, itison Customer Support, 11:44, 16/09/18
Can this deal be bought by a single person for the same price?
11:49, 16/09/18
Hi there,
Thanks for getting in touch!
This particular deal is based on 2 people sharing. You're welcome to use this as a single traveller, but no further discount would be applicable.
I hope this helps.
Ruth, itison Customer Support, 11:51, 16/09/18
Can I purchase one voucher for me to use the room singly, and one for my two friends, and book for all of us for two consecutive nights?
12:02, 16/09/18
Hi there,
Thanks for getting in touch!
This particular deal is based on 2 people sharing. You're welcome to use this as a single traveller, but no further discount would be applicable.
Multiple voucher purchases are permitted, so you're welcome to buy 2 vouchers to be used for 2 rooms on the same evening; subject to availability.
I hope this helps.
Ruth, itison Customer Support, 12:09, 16/09/18
Is there any rooms fitted for wheelchair access walk in shower disabled toilet
21:03, 18/09/18
Hi there,
Thanks for getting in touch.
The Bank have advised unfortunately they don't have accessible rooms - there are a few steps to access all rooms and the dining area at the hotel.
We've some great offers in the pipeline though and will hopefully have something more suitable for your needs in the near future.
Jenny, itison Customer Support, 09:04, 19/09/18
Is there a car park at or near the hotel?
Ian, 09:52, 29/09/18
Hi Ian,
Thanks for getting in touch!
I'm happy to let you know there are parking facilities available at The Bank. You can find out more about the location by heading to https://thebank-anstruther.co.uk/location
I hope this helps!
Rachael, itison Customer Support, 13:59, 30/09/18
Hi
Is dinner included on one night and £20 towards dinner on second night?
Muriel, 20:13, 02/10/18
Hi Muriel,
Thanks for getting in touch.
The voucher includes a dinner allowance of £20 per person, this dinner allowance can be used on one night of the stay, and the voucher includes breakfast both mornings.
Enjoy your stay!
Jenny, itison Customer Support, 11:11, 03/10/18
Is there availability on 24th and 25th of November, it's for an anniversary, would appreciate a nice room.
Thanjyiu
Ann, 07:40, 10/10/18
Hi Ann,
Thanks for getting in touch!
If you'd like to check specific availability before buying a voucher, you're welcome to give The Bank a wee call on 01333 310 189 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 08:08, 10/10/18
R u pet friendly
12:15, 17/10/18
Hi there,
Thanks for getting in touch.
I'm afraid pets aren't permitted on this deal.
I hope this answers your query,
Ruth, itison Customer Support, 13:03, 17/10/18