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Hello
Can I buy 2 deals and stay for 4 consecutive nights if the Cluanie has availability?
Thank you in advance
19:15, 16/07/20
Hi there,
Thanks for getting in touch!
I can confirm multiple vouchers cannot be used on consecutive nights I'm afraid but your stay can be extended by a night for a supplementary charge which can be discussed directly with the hotel.
I hope this helps!
Jen, itison Customer Support, 09:17, 17/07/20
Can I add chicken onto the stay?
Amanda, 07:54, 18/07/20
Hi Amanda,
Thanks for getting in touch!
I'm happy to let you know up to 1 child can stay with this deal. Supplementary charges apply: under 12s sleeping in same bed £15, under 18s requiring separate bed £50. Both include breakfast and are payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 09:47, 18/07/20
Can I add children onto our stay?
Amanda, 07:54, 18/07/20
Hi Amanda,
Thanks for getting in touch!
I'm happy to let you know up to 1 child can stay with this deal. Supplementary charges apply: under 12s sleeping in same bed £15, under 18s requiring separate bed £50. Both include breakfast and are payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 09:47, 18/07/20
Are you allowed a dog to stay?
Jim, 11:01, 18/07/20
Hi Jim,
Thanks for getting in touch!
I'm happy to let you know up to 1 pet can stay; please contact the hotel directly to arrange.
I hope this helps!
Wallis, itison Customer Support, 12:01, 20/07/20
What is happening with corona virus, is this hotel open now and is it restricted numbers staying, it’s the whole meal time thing that bothers me
Gary, 11:02, 29/07/20
Hi Gary,
Thanks for getting in touch!
To discuss any concerns you might have regarding Covid-19 precautions before buying a voucher, please contact The Cluanie Inn directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 11:08, 29/07/20
How do I book after I have voucher, and what happens if my date are all full ?
mrs, 18:03, 30/07/20
Hi there,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique voucher with full booking instructions.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:18, 31/07/20
Hi
When can this be used for looking at this Wednesday the 12th
10:04, 09/08/20
Hi there,
Thanks for getting in touch!
I can confirm options 1, 2 and 3 are valid until Wednesday 30th September 2020, valid 7 days, subject to availability.
To check their availability before buying a voucher, please contact The Cluanie Inn directly on 44 1320 340238 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 10:39, 10/08/20
What will happen if a covid travel ban is put in place. Can this voucher be extended to a later date?
14:37, 05/10/20
Hi there,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact The Cluanie Inn directly and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 14:52, 05/10/20