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Hi booked the garrison fort William for 2 nights 75 x2 =150, 3/4 Oct, no problem but noticed I was sent 2 booking voucher codes can you confirm only £150.00 will be taken from my account
Regards Ian Smith,
Ian, 14:11, 22/08/20
Hi Ian,
Thanks for getting in touch!
I'm happy to clarify that we've sent you a voucher for each night of your stay and the total amount charged is £150.
I hope this helps!
Gillian, itison Customer Support, 14:25, 22/08/20
Can you. Take a dog
17:45, 22/08/20
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Gillian, itison Customer Support, 17:56, 22/08/20
Hi how closed to the city centre is the hotel ? Thanks janet
Janet, 18:20, 27/08/20
Hi Janet,
Thanks for getting in touch!
I'm happy to let you know you can view the exact location of the hotel by heading to https://www.google.co.uk/maps?q=High+Street,+Fort+William,+Inverness-shire,+PH33+6EE.
I hope this helps!
Wallis, itison Customer Support, 09:24, 28/08/20
How do we go about booking for night we want
Tracy, 12:52, 31/08/20
Hi Tracy,
Thanks for getting in touch!
You'll be able to check availability and make a booking over the phone or via email by following the instructions on your voucher after purchase.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 12:55, 31/08/20
What is the cancellation policy? In the current climate it is difficult to be sure of what will happen day to day.
12:58, 09/09/20
Hi there,
Thanks for getting in touch!
We've recently introduced our itison guarantee and you're welcome to find out more by heading to https://www.itison.com/pages/guarantee
I hope this helps!
Rachael, itison Customer Support, 14:37, 09/09/20
Hi, do you take dogs in the hotel?
13:35, 09/09/20
Hi there,
Thanks for getting in touch.
I'm afraid no pets are permitted.
I hope this answers your query though.
Rachael, itison Customer Support, 14:40, 09/09/20
Hi would like to book on wed next week how is the availability before I buy a voucher
thomas, 10:02, 11/09/20
Hi Thomas,
Thanks for getting in touch!
I'm afraid this voucher can only be used from Monday the 28th of September 2020.
I hope this answers your question though.
Wallis, itison Customer Support, 11:20, 11/09/20
Hi there...how long is this deal available until Friday?? Lindsay
Lindsay, 20:10, 12/09/20
Hi Lindsay,
Thanks for getting in touch!
This deal should be available to buy for another few weeks, but I can't guarantee it won't sell out before then.
I hope this helps!
Courtney, itison Customer Support, 09:31, 14/09/20