Helm Road, Bowness-on-Windermere, LA23 3BA
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
What is your telephone number to enquire about reservations?
Mark, 10:50, 15/10/21
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Ro directly on 01539 232625 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 12:11, 15/10/21
Please sign up or sign in to ask a question.
We have two children one is almost 13 and the other is 10 can we add them both for the additional supplement? We also have a dog to add too
I’m happy to let you know children are permitted for a supplementary charge of £20 for BB and £35 for DBB; payable directly to the hotel.
Children are classed as ages 12 and under.
A max of 2 dogs are permitted at a supplementary charge of £25 per night; payable directly to the hotel.
Wallis, itison Customer Support, 11:37, 16/10/21
Is parking free
marion, 13:17, 16/10/21
To check parking availability before buying a voucher, please contact The Ro directly on 01539 232625 and they'll be happy to discuss.
Wallis, itison Customer Support, 13:30, 16/10/21
What date in March does the two night deal end ?
I can confirm this deal is valid until Thursday 31st March 2022.
Jen, itison Customer Support, 11:08, 06/12/21
Try visiting our Help Centre for help, or
email us at firstname.lastname@example.org and we'll be happy to help.
October options: Voucher is valid until Sun 31 Oct 2021, 7 days. Voucher must be booked by Fri 22 Oct 2021.
Nov - Mar options: Voucher is valid from Mon 1 Nov 2021 until Thu 31 Mar 2022, 7 days. Excludes 24-25 and 31 Dec 2021 and 1 Jan 2022.
A supplementary charge of £20 is required for Friday stays and £40 for Saturday stays; payable directly to hotel.
Stays are subject to availability and possible changes or restrictions to opening times based on Covid guidelines.
Online bookings only.
You risk forfeiting your voucher if you cancel within 8 days of your booking.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 11am.
Wonderous double room available.
Rooms can be upgraded to a wonderous lake view room for a supplementary charge of £20 per room per night; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner options include a 3 course dinner on the first night only; menu is subject to weekly change. Vegetarian, vegan, gluten/wheat and dairy free options are available.
Children are permitted for a supplementary charge of £20 for BB and £35 for DBB; payable directly to hotel. Children are classed as ages 12 and under.
Max of 2 dogs are permitted at a supplementary charge of £25 per night; payable directly to hotel.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.