Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is there free parking at the hotel?
Wendy, 13:30, 16/07/21
Hi Wendy,
Thanks for getting in touch!
To check parking availability before buying a voucher, please contact The Royal Highland Hotel directly on 01463 231926 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 13:37, 16/07/21
We have always stayed in your hotel how much would it be to stay 3 nights myself and my husband.
Joan, 10:16, 22/07/21
Hi Joan,
Thanks for getting in touch!
I'm happy to let you know that our voucher for a 3 night stay for two with a cocktail each on arrival, 2 course dinner on one night and breakfast each morning is £189.
I hope this helps!
Gillian, itison Customer Support, 10:28, 22/07/21
When does this voucher have to be used
22:27, 30/07/21
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid from Friday 1st October 2021 until Thursday 30th December 2021.
I hope this helps!
Jen, itison Customer Support, 09:48, 02/08/21
When does this voucher have to be used
22:28, 30/07/21
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid from Friday 1st October 2021 until Thursday 30th December 2021.
I hope this helps!
Jen, itison Customer Support, 09:48, 02/08/21
Do you have availability for 2 Adults and 3 children from 30th December till 2 nd January please
Jessie, 12:32, 11/09/21
Hi Jessie,
Thanks for getting in touch!
To check parking availability before buying a voucher, please contact The Royal Highland Hotel directly on 01463 231926 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:44, 13/09/21
Hi. Are there any deals available for single travellers?
Joan, 11:18, 19/09/21
Hi Joan,
Thanks for getting in touch!
Although our getaway deals are typically for two people, most venues are more than happy to accept our vouchers for single occupancy. Please just keep in mind that no further discount can be applied to our voucher prices.
We would also say that it is generally worth checking with a venue before buying one of our vouchers, as some may be able to offer you a better deal directly for single occupancy.
I hope this helps!
Jen, itison Customer Support, 10:00, 20/09/21
Is a refund - or credit - possible if a suitable date isn’t available (so another deal can be purchased)?
22:30, 11/10/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Royal Highland Hotel directly on 01463 231926 and they'll be happy to discuss.
Alternatively, if you can't book your preferred date after buying a voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:28, 12/10/21
Is there parking available at hotel ?
Rena, 20:55, 31/10/21
Hi Rena,
Thanks for getting in touch!
For information about parking, please contact The Royal Highland Hotel directly on 01463 231926 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 08:37, 01/11/21
Is there availability for tomorrow night.?
19:26, 19/11/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Royal Highland Hotel directly on 01463 231926 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:30, 20/11/21