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Is there a lift in the hotel
Andrew, 14:17, 25/06/18
Hi Andrew,
Thanks for getting in touch!
I'm just double checking this with the hotel for you, and I'll be back in touch as soon as I have more information.
I hope this helps in the meantime!
Ruth, itison Customer Support, 17:32, 25/06/18
Hi Andrew,
Thanks again for getting in touch!
I've double checked this with the hotel now, and they've let me know there is no lift at the property and they sadly don't have any ground floor rooms.
I hope this answers your query.
Ruth, itison Customer Support, 10:27, 26/06/18
Do you have availability next Monday?
08:07, 02/07/18
Hi there,
Thanks for getting in touch!
This isn't an excluded date from the offer but itison don't have access to the hotels booking systems to confirm specific availability within the offer period - please discuss your request directly with the hotel.
If you're unable to secure the booking of your choice, a full refund can be requested within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 09:09, 02/07/18
Hi would it be possible to add children to deal? Thanks.
Lorraine, 10:25, 02/07/18
Hi Lorraine,
Thanks for your question.
A maximum of 2 children are permitted; rooms must be upgraded to a suite for a supplementary charge of £40 per night to accommodate children ages 16 and under; payable directly to hotel.
I hope this helps!
Jenny, itison Customer Support, 10:29, 02/07/18
Are pet dogs allowed.
Patricia, 06:56, 03/07/18
Hi there,
Thanks for your question!
A maximum of 2 well behaved dogs are permitted; please discuss your request directly with the hotel at the time of booking.
I hope this helps!
Jenny, itison Customer Support, 09:13, 03/07/18
Hello can you advise if it is dog friendly the photograph shows 2 dogs
but can you bring your own dog/dogs
June, 08:27, 11/07/18
Hi June,
Thanks for your question!
A maximum of 2 well behaved dogs are permitted; please discuss your request directly with the hotel at the time of booking.
I hope this helps!
Jenny, itison Customer Support, 09:00, 11/07/18