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Hi can you clarify the point re alcohol on this deal. Does it mean that the voucher can only be used if alcohol is also purchased, or that you just also must buy food if buying alcohol. Thank you.
Jennifer, 07:47, 28/11/19
Hi Jennifer,
Thanks for getting in touch!
I can confirm this means food must be purchased if buying alcohol but you're welcome to purchase just food.
I hope this helps!
Rachael, itison Customer Support, 09:08, 28/11/19
Hi. The Bad Tempered Baker is a few metres off the lower end of Constitution Street (on Queen Charlotte St, almost opposite Hideout Cafe) and will be just as affected by the Tramworks. Even more so now you are offering this voucher to businesses in their direct vicinity, which seems a little unfair. Would it be possible to bring them into this voucher scheme if they wanted to be part of it?
Michael, 10:11, 28/11/19
Hi Michael,
Thanks for getting in touch!
I'm afraid this voucher can only be used for businesses on Constitution Street, such as;
Afreen Fashion and Beauty, Carolyn Designer Florist, The Compass Bar and Restaurant, Destined for Home, The Fly Half, Hideout Cafe, Nobles Cafe Bar & Restaurant, Pillars House Hotel, Port of Leith Bar, Printworks Coffee Company, PunkAnatomists, Rocksalt, Shore Avocado
I hope this answers your question.
Courtney, itison Customer Support, 10:31, 28/11/19
Hi, Is this voucher valid for Chop House?
Claire, 22:40, 30/11/19
Hi Claire,
Thanks for getting in touch!
I can confirm this deal is valid for the following businesses on Constitution Street;
Afreen Fashion and Beauty, Carolyn Designer Florist, The Compass Bar and Restaurant, Destined for Home, The Fly Half, Hideout Cafe, Nobles Cafe Bar & Restaurant, Pillars House Hotel, Port of Leith Bar, Printworks Coffee Company, PunkAnatomists, Rocksalt, Shore Avocado
I hope this helps.
Rachael, itison Customer Support, 09:42, 01/12/19
Hi, can you use the Pillars house hotel vouchers for a overnight stay there or is it for food/ drinks there? Thanks
Emma, 20:26, 09/12/19
Hi Emma,
Thanks for getting in touch!
I'm happy to let you know the voucher for Pillars can be used towards an overnight stay.
I hope this helps!
Wallis, itison Customer Support, 14:14, 12/12/19
Hi, Can you please let me know if I can be sent an alert when the next Constitution Street promotion takes place?
Thanks Andy
Andrew, 17:18, 11/12/19
Hi Andy,
Thanks for getting in touch!
I'm afraid there's no way for us to send out alerts for certain deals, but you're welcome to sign up for our daily emails by heading to https://www.itison.com/my/profile/email_preferences/edit.
I hope this helps!
Gillian, itison Customer Support, 17:32, 11/12/19
I bought a Constitution Street voucher some weeks ago and I can't find it on your page/my phone. Please help!
Thank you.
Valerie Gibson.
Valerie, 09:07, 05/01/20
Hi Valerie,
Thanks for getting in touch!
You should be able to view all of your vouchers by visiting www.itison.com/my/complete_orders. If you can't find your order here then feel free to email support@itison.com and we'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 09:33, 05/01/20
Can i use multiple vouchers on a single visit?
08:56, 31/01/20
Hi there,
Thanks for getting in touch!
I’m happy to let you know multiple vouchers can be used per in-store transaction, and the value of the vouchers must be used in one transaction.
Vouchers are not exchangeable for cash, and no change or credit will be given should the value of the voucher not be used in its entirety.
I hope this helps!
Wallis, itison Customer Support, 09:08, 31/01/20
Just found out that La Riva Pizzeria has closed due to Covid-19 before we had a chance to use our Constitution Street £10 vouchers (£30 worth).
How can I claim a refund (they were meant to be valid till the end of March).
Cheers,
John.
16:40, 16/03/20
Hi there,
Thanks for getting in touch.
If you need any help with an order, please get in touch with us at support@itison.com directly and we'll do our best to lend a hand.
I hope this helps.
Rachael, itison Customer Support, 08:51, 17/03/20
How do I get vouchers I used this system recently on leith walk
18:55, 07/09/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 08:41, 08/09/20
Are these vouchers still available to buy?
Brian, 19:22, 08/09/20
Hi Brian,
Thanks for getting in touch!
I'm afraid this deal has currently sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 08:41, 09/09/20
Hi, I’ve been sent a message from different leith restaurants asking us to spend their voucher with them. I can’t book without a voucher and when I view your newhaven trams scheme the restaurants don’t show as an option? La favourita, Vitoria etc?
17:54, 10/09/20
Hi there,
Thanks for getting in touch!
I can confirm La Favortia and Vittoria were included as part of our Leith Walk offer, and not our Constitution Street deal.
We hope to offer another deal for Leith Walk in the future, so I'd keep your eyes peeled on the site.
I hope this helps!
Courtney, itison Customer Support, 10:08, 14/09/20
Is this separate from the Leith walk voucher?
sylvia, 09:24, 15/09/20
Hi Slyvia,
Thanks for getting in touch!
I can confirm this offer is separate from our Leith Walk deal.
We hope to offer another deal for Leith Walk in the future, so I'd keep your eyes peeled on the site.
I hope this helps!
Courtney, itison Customer Support, 10:04, 15/09/20
Hi,
The business at Clock on the Shore is getting affected due to the tramworks and the traffic and parking problems caused due to Constitution Street being closed. As seen, Bernard street where the Clock cafe is located is badly affected, and as Cafe Marmalade which is located on the same street is a participating street, it is only fair that Clock Cafe be a participating restaurant as well.
Kindly put us as a participating cafe in this offer. Contact clock@cafeontheshore.co.uk for more information.
Regards!
Jharna, 13:02, 15/09/20
Hi Jharna,
Thanks for getting in touch - we're delighted you'd like to work with us.
I've passed your enquiry to our Business Development Team, and they’ll be in touch within the next couple of days.
If you'd like more information about working with us in the meantime, just head to https://itisonbusiness.com/.
Thanks again for your contact!
Wallis, itison Customer Support, 13:04, 15/09/20
Hi there, I couldnt find anything in the 'small print' which explains if the voucher is also valid for takeaway. Could you kindly confirm? Thank you.
22:46, 15/09/20
Hi there,
Thanks for getting in touch!
To check if your voucher can be used for takeaway before buying, please contact the venue directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 07:45, 16/09/20
Can I use this voucher at Chinese supermarket? Thanks
08:41, 06/12/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for the following businesses on Constitution Street;
Afreen Fashion and Beauty, Brass Monkey, Cafe Marmalade, The Chop House, Destined for Home, Hideout Cafe, Ooh Mami, Nobles Cafe Bar & Restaurant, Printworks Coffee Company, Rocksalt, and Shore Avocado.
I hope this helps!
Wallis, itison Customer Support, 09:52, 07/12/20
Can the Constitution Street vouchers be used over Christmas and New Year?
Ruth, 08:22, 08/12/20
Hi Ruth,
Thanks for getting in touch.
I can confirm this deal is valid until Wednesday 31st March 2021, for use during the operational hours of each business, subject to availability.
I hope this helps!
Jen, itison Customer Support, 10:05, 08/12/20
Is it leith wall shops? As I quite like to shop in hing sing and pay chungs are they on the list ?
Anthony, 17:01, 13/12/20
Hi Anthony,
Thanks for getting in touch!
I can confirm this deal is valid for businesses in Constitution Street. You are welcome to view the selected stores by heading to https://www.itison.com/Edinburgh/deals/trams-for-newhaven
I hope this helps¬
Rachael, itison Customer Support, 10:00, 14/12/20
When do the vouchers end
12:15, 05/10/21
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Thursday 31st March 2022, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 12:28, 05/10/21
So if I buy 5x£5 vouchers equalling £50 can I spend all the amount in one restaurant or shop (£50 worth) .
Frances, 15:52, 09/01/22
Hi Frances,
Thanks for getting in touch!
Multiple vouchers can be used per in-store transaction; value of voucher must be used in one transaction.
I hope this helps!
Courtney, itison Customer Support, 18:04, 09/01/22
Do you know if more vouchers will be added for places like the Chop House etc. as they are sold out now?
Amy, 12:33, 19/01/22
Hi Amy,
Thanks for getting in touch!
At this point, no further vouchers are likely to be added to the offer.
I hope this answers your question, though.
Courtney, itison Customer Support, 12:56, 19/01/22
I bought £15 Constitution Street voucher just now, did it go through?
13:22, 17/02/22
Hi there,
Thanks for getting in touch!
If your order has been successful, you will have received an email confirmation for your vouchers and you should also be able to view your purchased vouchers within your account.
If you are having trouble with this, please contact us at support@itison.com and we'll be happy to look into this further.
I hope this helps!
Laura, itison Customer Support, 14:46, 17/02/22
Morning,
Will these vouchers be released again? Always seem to just miss one for chop house ??
Thanks
mccombie01, 08:03, 28/03/22
Hi there,
Thanks for getting in touch!
I'm afraid this option has sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 09:23, 28/03/22
Can I use the voucher in any who listed???
14:35, 02/07/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm vouchers are valid to be used in any of the listed venues.
I hope this helps!
Courtney, itison Customer Support, 16:19, 02/07/22
I have received a message saying I have a voucher still to be refermed but am unable to find it. Can you let me know ehich voucher is still available for Constitution Street. Thank you. Margaret Meaney
Margaret, 07:14, 05/07/22
Hi Margaret,
Thanks for getting in touch!
You're welcome to contact us directly at support@itison.com and we'd be happy to help with your query.
I hope this helps in the meantime.
Fiona, itison Customer Support, 09:52, 05/07/22
Is hing sing supermarket included
18:30, 12/11/22
Hi there,
Thanks for getting in touch.
I'm afraid Hing Sing Supermarket is not included in this deal.
You can view participating venues in the main section of this deal by visiting https://www.itison.com/Glasgow/deals/trams-for-newhaven.
I hope this helps!
Courtney, itison Customer Support, 18:56, 12/11/22