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What is a steak frite? ??♀️
Gillian, 09:42, 16/11/20
Hi Gillian,
Thanks for getting in touch!
Steak frites is comprised of steak and chips, with this particular deal providing steak for two with roquette and parmesan salad, triple cooked chips and chimichurri.
I hope this helps!
Gillian, itison Customer Support, 09:56, 16/11/20
Hi there,
Since there is no alcohol being served now, what else is provided with this offer?
09:49, 30/11/20
Hi there,
Thanks for getting in touch!
I can confirm any substitutions would be at the discretion of the venue but you're welcome to contact Twenty Princes Street directly on 0131 556 4901 to discuss this further.
I hope this helps.
Rachael, itison Customer Support, 13:04, 30/11/20
Why have you not responded to two of my emails? Bought the voucher. Booked my 45th birthday. Placed closed down?!! Why are you still selling it? Birthday ruined. Bad customer service!
sheena, 08:20, 04/12/20
Hi Sheena
Thanks for getting in touch although I'm sorry to hear.
I'm afraid our Customer Support team are particularly busy at the moment, and response times can more than 10 working days.
You should've received an automatic reply to confirm we've received your email and advise you of this wait time.
The Customer Support team will get back to you as soon as they can but I hope this helps in the meantime.
Jen, itison Customer Support, 10:28, 04/12/20
Is this deal Still available?
allison, 16:45, 06/06/21
Hi Allison,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Wallis, itison Customer Support, 08:35, 07/06/21
Trying to buy this voucher but no details on where to click to buy
sheilagh, 17:22, 15/07/21
Hi Sheilagh,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Rachael, itison Customer Support, 17:28, 15/07/21