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How will I know they have availability on the days I purchased the voucher for?
09:36, 16/10/18
Hi there,
Thanks for getting in touch!
If you'd like to check availability prior to purchase you're welcome to contact Wood Hall Hotel & Spa directly who will be happy to advise. But, if you've already bought your voucher and your preferred dates aren't available, just contact support@itison.com within 14 days of purchase for a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:43, 16/10/18
Just wondering if this includes spa access too. Obviously I wouldn’t expect it to include treatments, but access to the pool and sauna etc would be excellent?
Thanks
19:33, 31/12/18
Hi there,
Thanks for getting in touch.
I'm afraid this deal doesn't include access to spa facilities but you're welcome to discuss any supplements directly with Wood Hall Hotel & Spa and they'll be happy to advise on any additional charges.
I hope this helps!
Rachael, itison Customer Support, 11:10, 03/01/19
Can kids be included for the Leeds hotel and spa deal?
17:21, 27/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know a max of 1 child is permitted in an executive room for a supplementary cost of £40. All meals charged as taken; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 17:24, 27/01/19
Can kids be included for the Leeds hotel and spa deal?
17:21, 27/01/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know a max of 1 child is permitted in an executive room for a supplementary cost of £40. All meals charged as taken; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 17:24, 27/01/19
Is there access and use of the spa facilities in both or either of these offers
Christopher, 14:59, 29/01/19
Hi Christopher,
Thanks for getting in touch!
I'm happy to let you know access to the leisure facilities will be included during your stay.
I hope this helps!
Ruth, itison Customer Support, 17:05, 29/01/19
Has this hotel got a gym?
Jeanette, 12:43, 09/02/19
Hi Jeanette,
Thanks for getting in touch!
I'm happy to let you know the hotel does have a gym. For more information on this just head to https://www.handpickedhotels.co.uk/woodhall/be-active.
I hope this helps!
Gillian, itison Customer Support, 10:53, 10/02/19