68 - 73 Queen Street, EH2 4NA
This deal is part of itison us which helps support brilliant local charities.
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
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Is parking available on site?
13:56, 23/08/19
Hi there,
Thanks for getting in touch!
I'm afraid there's no onsite parking available here, but you can find out more about parking options by heading to https://www.yotel.com/en/hotels/yotel-edinburgh/getting-to-us.
I hope this helps!
Gillian, itison Customer Support, 14:01, 23/08/19
Hi, I’d like to buy this deal but for 3 people sharing. Is it possible to upgrade for 3 to share a room? Thanks
09:45, 24/08/19
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact YOTEL directly 0131 526 4950 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:53, 25/08/19
Misleading deal your saying 52% off but if you go on there website this is not the case
malcolm, 12:00, 24/08/19
Hi Malcolm,
Thanks for getting in touch.
As our deal is based on an average queen cabin and breakfast which is the usual price is £184.26 whereas our deal is £89.
Our deal providers can offer their own promotions directly, and I’m afraid we don’t have much control over these. Where we can though, we will link to their website on our deal so you check their offers out before you buy.
I hope this helps!
Jen
Jen, itison Customer Support, 17:21, 26/08/19
I’ve just purchased this but how do I go about booking it via the website?
17:13, 24/08/19
Hi there,
Thanks for getting in touch.
On your voucher, there's a link that'll take you took the correct site to make a booking. You can view your voucher by clicking here https://www.itison.com/my/complete_orders and you'll then be able to follow the instructions.
I hope this helps!
Jen, itison Customer Support, 11:33, 25/08/19
I would like to buy a night stay at this hotel but it the 6th of September only that I need out 20th anniversary. I would like to know the date is free before I book? Can you find this information before I pay I would appreciate.
Thank you
Lesley Humpleby
Lesley, 17:16, 25/08/19
Hi Lesley,
Thanks for getting in touch!
To check availability before buying your voucher, you're welcome to give us a call on 0141 223 8843.
I hope this helps!
Gillian, itison Customer Support, 08:57, 26/08/19
Should the date you wish to book be unavailable, are the vouchers then refundable?
21:47, 29/08/19
Hi there,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
If you'd like to check availability before buying your voucher, you're welcome to give us a call on 0141 223 8843.
I hope this helps!
Wallis, itison Customer Support, 09:11, 30/08/19
hi, is this deal available for 2 rooms on saturday 7th december?
12:37, 30/08/19
Hi there,
Thanks for getting in touch!
To check availability before buying your voucher, you're welcome to give us a call on 0141 223 8843.
I hope this helps!
Gillian, itison Customer Support, 13:04, 30/08/19
Does the family room supplement apply if I wanted to add a cot to a standard room for a 10 month old baby?
Annmarie, 07:48, 01/09/19
Hi Annmarie,
Thanks for getting in touch!
I'm happy to let you know cots are available on request, and you're welcome to contact YOTEL directly to discuss how much this might cost.
I hope this helps!
Gillian, itison Customer Support, 10:52, 01/09/19
Can you stay at weekend
18:15, 02/09/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used 7 days a week until Sun 29 Dec 2019; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:03, 03/09/19
Hi how do I book the hotel
Julie, 11:55, 06/09/19
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 12:10, 06/09/19
Hi how do you book the hotel
Julie, 11:56, 06/09/19
Hi Julie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 12:10, 06/09/19
Hi can you add a child to this deal?
Jennifer, 19:18, 07/09/19
Hi Jennifer,
Thanks for getting in touch!
I’m happy to let you know a max of 2 children are permitted in a family cabin for an extra £50 supplement per night. The family cabin sleeps 4 and includes breakfast. Cots are available on request.
I hope this helps!
Wallis, itison Customer Support, 10:54, 08/09/19
Are there twin beds available?
19:36, 10/09/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher is valid to use for a Premium Queen cabin only.
I hope this answers your question though.
Wallis, itison Customer Support, 08:34, 11/09/19
I bought 2 vouchers for YOTEL Edinburgh @ £89 each and there isn’t one single date from now to the end of December that I can use my vouchers on. There are rooms available but just not if I’m paying with a voucher. Please advise
Willa, 22:46, 10/09/19
Hi Willa,
Thanks for getting in touch!
I've had a wee check, and I'm happy to let you know only a few dates have become fully booked at this point - I'm not sure if you were hoping to book particular dates though.
If you can't book your preferred dates, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 08:22, 11/09/19
Is there a car park??
Biff, 16:03, 13/09/19
Hi there,
Thanks for getting in touch!
I'm afraid there's no onsite parking available here, but you can find out more about parking options by heading to https://www.yotel.com/en/hotels/yotel-edinburgh/getting-to-us.
I hope this helps!
Courtney, itison Customer Support, 16:33, 13/09/19
Can we stay on Saturday 21st sep?
Jade, 14:47, 15/09/19
Hi Jade,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 15:00, 15/09/19
Do you have twin rooms?
Mandy, 11:30, 27/09/19
Hi Mandy,
Thanks for getting in touch!
I'm afraid twin rooms aren't available on this particular deal.
I hope this answers your question though!
Gillian, itison Customer Support, 11:35, 27/09/19
Are twin rooms available thanks
11:28, 30/09/19
Hi there,
Thanks for getting in touch!
I'm afraid twin rooms aren't available on this particular deal.
I hope this answers your question though!
Gillian, itison Customer Support, 11:35, 30/09/19
Dear Sir/Madam
Does the hotel have parking facilities and if so is there a charge.
Eddie, 11:25, 07/10/19
Hi Eddie,
Thanks for getting in touch!
For information about parking, please contact YOTEL Edinburgh directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 11:27, 07/10/19
Can we buy a voucher and use it this weekend ?
14:11, 09/10/19
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid Fri 23 Aug 2019 until Sun 29 Dec 2019, valid 7 days a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 14:26, 09/10/19
How far is this hotel from the train station
Maurice, 11:17, 20/10/19
Hi Maurice,
Thanks for getting in touch!
You can view the location of YOTEL Edinburgh by visiting https://bit.ly/2MXK6EY, and you're welcome to contact them directly to discuss traveling there.
I hope this helps!
Courtney, itison Customer Support, 13:50, 20/10/19
So you buy the voucher and then book separately through yotel and then show the voucher when you arrive??
Hannah, 09:27, 04/11/19
Hi Hannah,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher through the 'book online now' link.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
Vouchers can be presented on a mobile device or printed for redemption; please show your voucher on arrival.
I hope this helps!
Rachael, itison Customer Support, 09:35, 04/11/19
Hello there! I’d love this deal for myself and Son- I’m happy to pay the price for two adults As I think it’s a great deal but had just wanted to check that I could do this with him being under eighteen-we spend a lot of time in Edinburgh he comes up to spot planes near a market and I’d love to treat him to a night of comfort as were often freezing! Totally understand if this isn’t possible- thanks so much xx
10:22, 04/11/19
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for an overnight stay with breakfast for two people so your son would be permitted.
I hope this helps!
Rachael, itison Customer Support, 10:30, 04/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:16, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:17, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:17, 05/11/19
Is this deal a queen cabin or a premium queen?
19:13, 05/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a Premium Queen cabin.
I hope this helps!
Gillian, itison Customer Support, 19:17, 05/11/19
Is this available from 5th December 2019 for one night 1 twin and 2 doubles.
10:28, 06/11/19
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 10:30, 06/11/19
Hi it’s to ask about the prices of upgrading to a larger room? What are the rates?
02:40, 01/01/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 09:21, 03/01/20
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay with breakfast for two
Voucher is valid Fri 23 Aug 2019 until Sun 29 Dec 2019, valid 7 days; subject to availability.
Excludes 26 Sep 2019.
A supplementary charge of £10 is required for Saturday stays and £20 for stays between 23 – 25 Aug; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 29 Nov 2019 (we don’t want you to miss out!).
Online bookings only.
You risk forfeiting your voucher if you cancel within 72 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 11am.
Premium Queen cabin available.
Cabin can be upgraded or stays extended by a night for a supplementary charge per cabin per night; please discuss directly with hotel.
Please note a valid credit/debit card must be presented at check-in.
Includes 24-hour access to the gym.
Max of 2 children permitted in a family cabin for an extra £50 supplement per night, sleeps 4 and includes breakfast. Cots are available on request
No pets permitted with exception of assistance dogs.
Wheelchair access available, please discuss directly with hotel before booking.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.