Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I’ve bought tickets for the ABBA gold show on the 7 august. Has that show been cancelled?
Anette, 21:55, 15/07/21
Hi Anette,
Thanks for getting in touch.
Regrettably, the event on the 7th of August has been postponed in line with the current guidelines for Covid-19.
The event will now take place on Saturday 28th August 2021 and your current tickets remain valid for this new date.
We hope you can still attend on the 28th of August, but if this means your order is no longer suitable please just email us at support@itison.com and we'll be happy to help.
Wallis, itison Customer Support, 11:28, 16/07/21
I bought these tickets as writing said two dates available 7th august & 21st august. However upon booking it is now saying it’s 28th august this is false advertisement & I want these tickets changed to 21st august as described
Emilia, 21:52, 11/08/21
Hi Emilia,
Thanks for getting in touch.
I can confirm this event has been moved to the 28th of August, which is stated in the main info of the deal and at checkout.
I can see we hadn't removed mention of the 7th and 21st of August in the description of the offer though, so I'm sorry for the confusion caused.
Our Customer Support team has responded to your email now.
I hope this helps!
Courtney, itison Customer Support, 10:03, 12/08/21