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Do i have to pay full price for a child 18 months & 4 years old? Are there no family prices? Thank you
John, 08:40, 25/04/17
Hi John,
Thanks for getting in touch!
All attendees must have a valid ticket for this event, with the exception of 'babes in arms' (under 12 months) who can sit on a parent/guardian's knee. I'm afraid there are no family/child tickets available for this event.
I hope this answers your question!
Ruth, itison Customer Support, 10:50, 25/04/17
Hi John,
I just wanted to let you know I've had this checked again and the babes in arms policy would actually extend to children aged 18 months and under.
I hope this helps!
Ruth, itison Customer Support, 15:42, 25/04/17
What's the difference between a band B and Band C ticket - where are the seats located so I can see in The Hydro's seat map? Thanks
Sarah, 09:43, 25/04/17
Hello Sarah,
Thanks for getting in touch.
The banding reflects the view of the stage and seats can be located throughout the venue, depending on the show and stage set up.
Seating will be allocated within your selected band area on a first come, first served basis when itison tickets are exchanged for show tickets at the SEC box office.
Enjoy the show!
Jenny, itison Customer Support, 10:05, 25/04/17
I'll have a 9 month old, can he sit on my lap as he'll not want his own seat?
Caragh, 10:11, 25/04/17
Hi Caragh,
Thanks for getting in touch!
I'm happy to advise that ‘babes in arms’ (under 12 months) may sit on a parent/guardian’s knee and do not require a ticket.
Enjoy the show!
Ruth, itison Customer Support, 10:55, 25/04/17
Hi Caragh,
I just wanted to let you know I've had this checked again and the babes in arms policy would actually extend to children aged 18 months and under.
I hope this helps!
Ruth, itison Customer Support, 15:43, 25/04/17
hi so if I booked these tickets now I wouldn't know how good\bad my seats were until I collected my tickets on 30 nov ? is this correct ?
Lyndsay, 20:59, 26/04/17
Hi Lyndsay,
Thanks for getting in touch!
That's right - your seats will be confirmed when you exchange your tickets on either the 30th Nov/1st Dec between 9am - 5pm.
I hope this helps!
Gillian, itison Customer Support, 09:13, 27/04/17
I was looking at this deal but do not live near the venue, is it possible to exchange voucher for tickets on the day
sandra, 08:46, 30/04/17
Hi Sandra,
Thanks for getting in touch!
I'm afraid you can only exchange your tickets for this event on either the 30th Nov or 1st Dec between 9am - 5pm.
I hope this answers you question though!
Gillian, itison Customer Support, 09:01, 01/05/17
is this for one or two people.
Kathleen, 11:41, 15/05/17
Hi Kathleen,
Thanks for getting in touch!
Each of our tickets is for one person.
I hope this helps!
Gillian, itison Customer Support, 11:49, 15/05/17
Is this deal per person ?
Ryan, 10:46, 19/06/17
Hi Ryan,
Thanks for getting in touch!
I can confirm each of our tickets is for one person.
I hope this helps!
Gillian, itison Customer Support, 11:06, 19/06/17