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Hi,
I'm a carer for my son and wanted to check if I just need to buy his ticket and I would get in free as his carer with my carers card.
Thanks
12:11, 17/11/18
Hi there,
Thanks for getting in touch.
I can confirm carers tickets are available through Eventbrite, but you must provide proof on arrival. A maximum of one carer is permitted to enter Edinburgh Zoo free of charge when accompanying someone with additional needs.
I hope this helps.
Rachael, itison Customer Support, 16:35, 17/11/18
Hi,
Is this event wheelchair friendly?
Aileen, 23:27, 05/12/18
Hi Aileen,
Thanks for getting in touch!
Wheelchair access is available; please note there will be no mobility vehicles in operation as the route encompasses some smaller pathways not accessible by vehicles. The route is designed so that wheelchairs and buggies can get around.
I hope this helps!
Courtney, itison Customer Support, 08:20, 06/12/18
Can I change the date or time of the tickets I purchase?
Seong, 09:59, 06/12/18
Hi Seong,
Thanks for getting in touch - I'm sorry your tickets aren't suitable.
If you'd like to drop us a line on support@itison.com we'll be happy to look into this for you.
Ruth, itison Customer Support, 10:09, 06/12/18