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Hi looking at this offer is this just for the 12-3 slots and not the evening slots as it has day ticket thanks
09:45, 20/11/22
Hi there,
Thanks for getting in touch!
I can confirm this is for daytime only, and entry to the light show is not included with tickets. This daytime ticket is valid from entry at 10am and finishes at 3pm.
I hope this helps!
Fiona, itison Customer Support, 14:53, 22/11/22
Do I need to buy a ticket for a five year old?
14:58, 20/11/22
Hi there,
Thanks for getting in touch.
I'm happy to let you know children under 6 years old can enter free of charge.
I hope this helps!
Caitlin, itison Customer Support, 15:10, 20/11/22
Hi there, quick check- did I read that they are actually charging for parking at the event?? Im
23:33, 20/11/22
Hi there,
Thanks for getting in touch!
I can confirm parking is available on site for £2.
I hope this helps!
Lucy, itison Customer Support, 09:10, 21/11/22
Feels a bit unfair to be charging a car park fee on top of the entry fee. That is disappointing- particularly in this financial climate.
13:09, 21/11/22
Hi there,
Thanks for getting in touch.
I can confirm that parking is available on site for £2. You're welcome to contact Balgone Estate directly on 07454335556 to discuss this further.
I hope this helps!
Lucy, itison Customer Support, 13:52, 21/11/22
Hi there, can I just check that evening access including the light trail is included with this please?
Becca, 12:58, 21/11/22
Hi Becca,
Thanks for getting in touch.
I can confirm this particular deal includes a day ticket to Balgone Estate's Enchanted Winter Festival. This does not include evening access or access to the evening light show.
I hope this answers your question,
Lucy, itison Customer Support, 15:14, 21/11/22
Does this ticket price include access to the light trail?
00:37, 30/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal now includes entry to the light trail.
I hope this helps!
Grace, itison Customer Support, 09:27, 30/11/22
Is this for the light trail?
06:26, 30/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal now includes entry to the light trail.
I hope this helps!
Fiona, itison Customer Support, 09:14, 30/11/22