Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can you bring dogs?
22:37, 27/11/19
Hi there,
Thanks for getting in touch!
Only guide dogs are permitted at this event.
I hope this answers your question though!
Gillian, itison Customer Support, 09:06, 28/11/19
Is there any fireworks?
Kayrinne, 19:08, 02/12/19
Hi Kayrinne,
Thanks for getting in touch!
I'm happy to let you know there will be no fireworks at this event, but there will be fire performances, pyrotechnics, interactive light installations and animated projections.
I hope this helps!
Wallis, itison Customer Support, 09:16, 03/12/19
Are parking tickets available on the night, or do they need to be purchased in advance?
07:30, 23/12/19
Hi there,
Thanks for getting in touch!
I can confirm car parking passes are available for the night cost £5.50 but please be aware that the number of these passes available is limited so book in advance. You can find out more by heading to https://www.falkirkcommunitytrust.org/whats-on/christmas/faqs/
I hope this helps!
Rachael, itison Customer Support, 09:22, 23/12/19
Where can I purchase a parking ticket? It’s for a mini bus,if that makes a difference.
10:56, 23/12/19
Hi there,
Thanks for getting in touch!
I can confirm there are limited parking spots and you will not be able to buy a car parking pass on the night. To discuss this further you're welcome o get in touch with the Falkirk Community Trust directly and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 11:31, 23/12/19
Can young children go round this on scooters or balance bikes with adult supervision? Just thinking it is quite a long walk for a child just out of a pram so something like that would be handy.
12:59, 26/12/19
Hi there,
Thanks for getting in touch!
You're welcome to have a look at the full list of FAQs for the event by heading to https://www.falkirkcommunitytrust.org/whats-on/christmas/faqs/.
I hope this helps!
Gillian, itison Customer Support, 09:29, 27/12/19
I have followed the link to attempt to prebook parking at Falkirk stadium, but there is no option to book parking on the Falkirk council website linked in your answers. Additionally, you don’t usually need to pay for parking at Falkirk stadium for other events so I am a bit confused.
Do you have to book parking if you want to park at the stadium? And how do we pre-book it if so when there is no info on the previously posted link. Thanks.
13:18, 26/12/19
Hi there,
Thanks for getting in touch!
You're welcome to head to https://www.falkirkcommunitytrust.org/whats-on/christmas/faqs/ to find out more about the parking situation at this event.
I hope this helps!
Gillian, itison Customer Support, 09:30, 27/12/19