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Hi There,
Looking to see what is included in the VIP ticket on this event? I take it you can enter the golden circle with this also?
What's included?
Many thanks in. advance
David, 08:13, 25/05/23
Hi David,
Thanks for getting in touch!
I'm happy to let you know VIP tickets include:
- Entry to the event via the VIP Garden Gate
- Access to the VIP Garden away from the main festival arena*
- VIP bars and street food traders catering to all dietary requirements (cashless payments only)
- Chill out zones and seated areas
- Enhanced toilet facilities
- DJ entertainment and extended hours to midnight
*nb no view of the main stage.
I hope this helps!
Caitlin, itison Customer Support, 09:33, 25/05/23
So its no enhancement on a standard ticket for viewing the bands? As I see there's an golden circle ticket which is closer.
David, 12:55, 25/05/23
Hi David,
Thanks for getting back in touch!
I'm happy to let you know Golden Circle tickets are closer to the main stage. I can confirm that VIP tickets include access to other areas, though not a closer view of the stage.
I hope this helps!
Caitlin, itison Customer Support, 14:56, 25/05/23
Do children need a ticket
21:00, 30/05/23
Hi there,
Thanks for getting in touch.
I'm afraid children under 5 are not permitted at this event. Under 16s are permitted with an adult aged 18+ and a maximum of 4 under 16s per 1 adult. All children require a ticket to access this event.
I hope this helps!
Lucy, itison Customer Support, 09:55, 31/05/23
I would like to buy a voucher for a friend. Would there be any difficulty in my friend redeeming it on Tickermaster? I'm just a bit concerned that there could be issues on entry to the venue since I won't be there.
Alice, 12:23, 05/06/23
Hi Alice,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking, which you can then pass on to your friend to make the booking in their name.
I hope this helps!
Fiona, itison Customer Support, 13:01, 05/06/23
hi I have purchased the tickets from you but ticket master said the code said is invalid please help me thanks
17:50, 10/06/23
Hi there,
Thanks for getting in touch!
Not to worry - please just contact support@itison.com and we'll do our best to help.
I hope this answers your question.
Caitlin, itison Customer Support, 09:06, 12/06/23
Are all the tickets standing? I have mobility issues abd can’t stand for more than 10 minutes.
Fiona, 09:20, 11/06/23
Hi Fiona,
Thanks for getting in touch!
I'm afraid I can confirm that this is a standing event.
I hope this answers your question though.
Caitlin, itison Customer Support, 09:15, 12/06/23
Hi. Can you clarify what the VIP garden included? Does it also include a gold circle entry?
17:13, 11/06/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know VIP tickets include:
- Entry to the event via the VIP Garden Gate
- Access to the VIP Garden away from the main festival arena*
- VIP bars and street food traders catering to all dietary requirements (cashless payments only)
- Chill out zones and seated areas
- Enhanced toilet facilities
- DJ entertainment and extended hours to midnight
Please note these tickets do not provide gold circle tickets or a closer view of the stage.
I hope this helps!
Lucy, itison Customer Support, 09:23, 12/06/23
How do you redeem the voucher on Ticketmaster?
17:53, 26/06/23
Hi there,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Fiona, itison Customer Support, 08:52, 27/06/23