Murder Mystery DBB, Pitlochry

Fisher's Hotel Pitlochry, 75 - 79 Atholl Road, Pitlochry, PH16 5BN

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Two tickets to a themed murder mystery evening at Fisher’s Hotel, Pitlochry; includes welcome drinks on arrival, 3 course dinner & entertainment, overnight stay and full Scottish breakfast

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Questions and answers

Is it one ticket per couple or one per person as I have bought 2

05:56, 29/06/21

Hi there,

Thanks for getting in touch!

Each itison ticket is for two people.

I hope this helps!

Gillian, itison Customer Support, 08:37, 29/06/21

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Thanks for getting back to me I only wanted to buy 1 ticket but bought 2 buy mistake would it be possible to refund me for the 2nd one that I had bought

11:50, 29/06/21

Hi there,

Thanks for getting back in touch.

I'm afraid tickets are non-refundable unless the event is cancelled.

I hope this answers your question, though.

Courtney, itison Customer Support, 12:02, 29/06/21

So can someone else use my other ticket I bought

12:56, 29/06/21

Hi there,

Thanks for getting back in touch.

I can confirm tickets are transferable between people, so you're welcome to pass your additional ticket on to a friend or family member.

I hope this helps!

Courtney, itison Customer Support, 13:09, 29/06/21

Ok thank you for your help

13:12, 29/06/21

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Hi
Can I buy this offer (Murder Mystery at Fishers Hotel Pitlochry) as a gift and let the couple book the dates they wish themselves?

Thanks
Nirma Moffat

10:53, 30/07/21

Hi Nirma,

Thanks for getting in touch.

I can confirm a date needs to be selected at checkout as this is a ticketed event but you're welcome to email the tickets to your recipient to book after purchase.

I hope this answers your query.

Rachael, itison Customer Support, 11:22, 30/07/21

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The small print at the top says November and December but the dates are in October and November. Is this just a typo error?
Wanting to book for 23rd October, presume if we select this date it will go through ok?

Kirsty, 17:54, 02/08/21

Hi Kirsty,

Thanks for getting in touch.

I'm happy to confirm you're welcome to purchase for any of the dates we have available.

I hope this helps!

Jen, itison Customer Support, 07:25, 03/08/21

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Hi, my sisters (x2) and I would love to go to this, is there a way of buying a ticket for three people?
Thanks
Jeni

17:22, 03/08/21

Hi there,

Thanks for getting in touch!

Our vouchers are for two people only, but you're welcome to contact Fisher's Hotel Pitlochry directly on 01796 472000 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 17:28, 03/08/21

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i have bought 3 tickets for friday the 8th of october. can i change that to another date? why does it say unrefundable? i thought itison had a 14 day refund Please can you clarify? Also if you choose a date when you buy why do you then have to do advance booking with hotel? confused

sylvia, 20:18, 05/08/21

Hi there,

Thanks for getting in touch.

I'm afraid event tickets are non-refundable unless the event is cancelled and can't be moved to an alternative date.

Once you've bought your ticket you need to contact the hotel to let them know your name, contact details, dietary requirements and any special requests for your stay.

I hope this answers your questions.

Hannah, itison Customer Support, 12:13, 06/08/21

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I wasn’t aware that this deal did not have a cooling off period as your deals normally give a 14 day cancellation. My question is if you can’t change the date does the hotel have the authority to change the date to another? As an example the Friday night to the Saturday night given that there are vacancies and although the Saturday is £10 more can be paid directly to hotel

sylvia, 09:14, 06/08/21

Hi there,

Thanks for getting in touch.

I can confirm our event tickets are sold as non-refundable unless the event is cancelled, but I'm sorry you hadn't realised this prior to purchase.

Please email our Customer Support team at support@itison.com and we'll be happy to look into this further for you.

I hope this helps.

Hannah, itison Customer Support, 12:04, 06/08/21

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Hi, we are booked for the haunted night, I noticed the dress code is smart casual….are we allowed to be in fancy dress?

Anne, 21:32, 25/08/21

Hi Anne,

Thanks for getting in touch!

You're welcome to contact Fisher's Hotel Pitlochry directly, on 01796 472000, to discuss the dress code and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 08:14, 26/08/21

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Hi, there is a group of us going to one of these events, my father would like to come also but this deal is for 2 people, is there anyway round this? Thanks

16:07, 01/09/21

Ps... I called the hotel & they say its nothing to do with them??

16:09, 01/09/21

Hi there,

Thanks for getting in touch!

Our tickets are for two people only, but you're welcome to contact Fisher's Hotel Pitlochry directly on 01796 472000 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.

I hope this helps!

Wallis, itison Customer Support, 16:12, 01/09/21

As I said, hotel said its Nothing to do with them, itison set the price etc & hotel have been advised not to take any extra from itison

16:32, 01/09/21

Hi there,

Thanks for getting in touch.

I'm afraid our tickets are for two people, and we don't have an option for single tickets.

I'm sorry for the disappointment, but I hope this answers your question.

Courtney, itison Customer Support, 17:01, 01/09/21

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Is dress code to match theme or ordinary attire?

10:18, 08/09/21

Hi there,

Thanks for getting in touch!

I can confirm the dress code is smart casual but to discuss this further you're welcome to contact Fisher's Hotel Pitlochry directly by calling 01796 472000 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 11:32, 08/09/21

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Hello,

I was wondering if you test positive for COVID and are unable to attend is it possible to get a refund or move the ticket onto another date?

Many thanks

Ashley, 21:26, 09/09/21

Hi Ashley,

Thanks for getting in touch!

I can confirm event tickets are non-refundable unless the event is cancelled.

For information about their Covid-19 cancellation policy, please contact Fisher's Hotel Pitlochry directly on 01796 472000 and they'll be happy to discuss.

I hope this helps.

Wallis, itison Customer Support, 09:01, 10/09/21

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Hi there,

Is this a show or is it interactive/guests get involved with solving the mystery?

Thanks :)
Emily

Emily, 14:43, 15/09/21

Hi Emily,

Thanks for getting in touch!

If you contact Fisher's Hotel Pitlochry directly on 01796 472000 they'll be happy to discuss the event.

I hope this helps!

Wallis, itison Customer Support, 14:49, 15/09/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Advance booking required. Please book at least 7 days in advance of your chosen date (we don’t want you to miss out!).

Credit/debit card details will be required when booking your voucher with the hotel; no payment will be taken. 

Multiple purchases permitted.

Duration approx. 4 hrs. Welcome drinks are served at 7pm, entertainment starts at 7.30pm.

Please discuss any seating requests directly with hotel when booking.

Over 18s only.

Dress code: smart casual.

Includes an overnight stay after the event.

Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, check-out 11am.

Standard double or twin room available.

Rooms can be upgraded for a supplementary charge per room per night: king room or Atholl double - £30 or superior double - £50; payable directly to hotel.

Stay can be extended for a supplementary charge; please discuss directly with hotel.

Includes a 3 course meal each from a set menu. Menu is subject to change.

Vegetarian options are available; please advise hotel at time of booking. No gluten/wheat free options available.

Includes welcome whisky/brandy or sherry at check-in and a welcome drink on arrival to the event; subject to change. Alcohol cannot be replaced with a soft drink.

Wheelchair access available.

Pets not permitted.

Parking available at a charge of £10 for 1 night and £5 for any nights thereafter, please discuss when booking.

Tickets can be presented on mobile device or printed for redemption; please show your ticket on arrival.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Fisher's Hotel Pitlochry
  • 75 - 79 Atholl Road, Pitlochry,
    PH16 5BN
  • Tel: 01796 472000
  • Website