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Hi, do you only need to buy a ticket for children or is it tickets for adults & children
19:52, 09/09/22
Hi there,
Thanks for getting in touch!
I can confirm that everybody present requires a ticket, including parents.
I hope this helps!
Fiona, itison Customer Support, 08:04, 14/09/22
Hi, I noticed that it says that children under 2 are FOC. Does this mean "free of charge" or would I need to purchase a ticket for a 1 year old? Thanks.
Seonaid, 21:46, 18/09/22
Hi Seonaid,
Thanks for getting in touch!
I'm happy to let you know under 2's can come along free of charge.
I hope this helps!
Hannah, itison Customer Support, 09:41, 19/09/22
Hi, Ive just bought two tickets for my children to attend this event. Do i need one as well? Are adults included? Thanks
Lyndsey, 21:13, 03/10/22
Hi Lyndsey,
Thanks for getting in touch!
I can confirm tickets are suitable for all ages and require a ticket. Under 16's must be accompanied by an adult.
Under 2's are free of charge and a ticket isn't required.
I hope this helps!
Courtney, itison Customer Support, 08:05, 04/10/22
Hi l bought a ticket for my 3year old granddaughter a while back when the offer first came on and now lv just realised l need a ticket too , all the tickets are sold out for the day & time sun 4th Dec l bought for my granddaughter , can you help me please ?
22:26, 24/10/22
Hi there,
Thanks for getting in touch!
You can contact us at support@itison.com or by calling 01412238843 regarding your query and we'll be happy to look into this for you.
I hope this helps!
Grace, itison Customer Support, 09:09, 25/10/22
Hi there do the kids get to walk a reindeer holding reins ? Or is it a talk with kids around the enclosure
12:27, 16/11/22
Hi there,
Thanks for getting in touch!
I can confirm children won't be holding the reins, but will be able to walk around with the reindeers in an enclosed space.
I hope this helps!
Courtney, itison Customer Support, 14:13, 16/11/22
We have Santa's Grotto booked on Tuesday 20th December at 2pm and was hoping to take our Granddaughter Age 3 to see the reindeers either before or after this time slot. Can we book if there is space or just turn up?
Thank You.
Linzi Low
Linzi, 17:11, 15/12/22
Hi Linzi,
Thanks for getting in touch!
I'm afraid this date is now sold out through itison, but you're welcome to contact the team at Crieff Hydro to discuss the possibility of buying tickets directly, or on the day.
I hope this helps!
Wallis, itison Customer Support, 18:28, 15/12/22
Where is the reindeer experience located at the hydro thanks
11:42, 13/09/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know the Reindeer are situated at the Tennis Courts.
I hope this helps!
Hannah, itison Customer Support, 14:03, 13/09/23