Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I am a bit confused, if I have purchased one ticket is that all I need for access to the Sealife centre and to meet santa for myself, my husband and our 18 month old?
Stephanie, 19:24, 04/11/19
Hi Stephanie,
Thanks for getting in touch!
Each itison ticket does admit one child and two adults.
I hope this helps!
Gillian, itison Customer Support, 19:34, 04/11/19
Hi, can I add on for 1 more child
04:51, 06/11/19
Hi there,
Thanks for getting in touch!
Each itison ticket does admit one child and includes 2 free adult tickets. If you'd like to bring two children, you'll need two tickets.
I hope this helps!
Courtney, itison Customer Support, 09:16, 06/11/19
Hi if i understand correctly if i buy 1 ticket its for me and my Child, yes? And do you need buy extra ticket to the aquarium or that is paid when you buy ticket to see Santa?
22:17, 07/11/19
Hi there,
Thanks for getting in touch!
Each itison ticket does admit one child and two adults to the aquarium and to meet Santa.
I hope this helps!
Gillian, itison Customer Support, 09:11, 08/11/19
Hi I was going to buy this to take my 3 year old son but would I need to buy another ticket to take my 5month old or would she be free?
Kimberley, 21:58, 14/11/19
Hi Kimberley,
Thanks for getting in touch!
Under 3's go free in the aquarium but will require a ticket if they would like to meet Santa and receive a gift.
I hope this helps!
Courtney, itison Customer Support, 09:30, 15/11/19