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Santa's Grotto experience at Crieff Hydro Hotel

Crieff Hydro, Strathearn House, Ferntower Road, Crieff, PH7 3LQ

Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel Santa's Grotto experience at Crieff Hydro Hotel
£17.50
  • tickets sold
SPOTLIGHT

Santa's Grotto experience for one child and 2 parents at Crieff Hydro Hotel; experience the magic of Christmas with your little one as you sing-along with the elves, find a present under the tree and of course snap a pic with the man himself

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Questions and answers

Is there Autism friendly times available?

16:16, 08/09/22

Hi there,

Thanks for getting in touch!

You're welcome to contact Crieff Hydro directly to discuss if there are Autism-friendly timeslots available. Just visit https://www.crieffhydro.com/contact-us/.

I hope this helps!

Courtney, itison Customer Support, 16:28, 08/09/22

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What is the age range to attend the activity

16:58, 10/09/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know that this experience is suitable for all ages.

I hope this helps!

Grace, itison Customer Support, 11:13, 12/09/22

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I want to gift this to my niece who has 2 children. How do I go about adding a second child

Sheila, 17:25, 21/09/22

Hi Sheila,

Thanks for getting in touch!

I can confirm this offer is valid for one child ticket the Santa's Grotto experience, and includes entry for up to 2 parents.

If two children are attending, you would need to purchase two tickets.

I hope this helps!

Lucy, itison Customer Support, 12:17, 22/09/22

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Do you need a ticket for a 1 year old? Thanks

08:57, 26/09/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know this experience is suitable for all ages, and each child requires a ticket which includes 2 parents/guardians.

I hope this helps!

Caitlin, itison Customer Support, 11:07, 26/09/22

Thank you for your reply, does every adult need a ticket to just go along on the day?

14:47, 26/09/22

Hi there,

Thanks for getting back in touch.

A maximum of 2 adults are permitted with each child ticket.

I hope this helps!

Fiona, itison Customer Support, 15:26, 26/09/22

Hi, what if grandparents just wanted to go along for the day to the winter wonderland would they still require a ticket even though they weren’t doing the grotto experience etc?

15:32, 26/09/22

Hi Cheryl,

Thanks for getting in touch!

You're welcome to bring family members along to Crieff Hydro's Winter Wonderland. However, if they would like to take part in Santa's Grotto experience they will need to buy a ticket.

I hope this helps!

Lucy, itison Customer Support, 17:12, 26/09/22

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hi - i will have a 9month old baby and a 3 year old. do i have to pay for a ticket for the baby who will have no interest in santa or getting a present.

20:41, 07/10/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know this experience is suitable for all ages, and each child requires a ticket which includes 2 parents/guardians. Please note there is no cheaper price for babies.

I hope this helps!

Caitlin, itison Customer Support, 10:02, 08/10/22

So even though he will likely be asleep probably in a baby carrier and Does not need a gift or be interested in it and I’ll paying for my 3 year old to attend I still have to buy him a ticket?

11:58, 08/10/22

Hi there,

Thanks for getting back in touch.

I can confirm there is no cheaper price for babies.

If you'd like to discuss this further, please contact Crieff Hydro directly and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.

I hope this helps!

Caitlin, itison Customer Support, 15:04, 08/10/22

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I would like to attend with my little boy and his gran and grandpa - Can I pay for another adult on the day? It is only the 3 adults and one child thanks

Deborah, 07:51, 04/11/22

Hi Deborah,

Thanks for getting in touch!

I'm happy to let you know that a maximum of 2 parents/guardians are permitted per ticket. To discuss the possibility or cost of adding another adult, you can contact Crieff Hydro directly on 01764655555 and they'll be happy to advise. Just make sure to mention you'll be using an itison voucher.

I hope this helps!

Grace, itison Customer Support, 09:30, 04/11/22

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Hello, do I need to book a tkt for under 2's?

11:59, 12/11/22

Hi there,

Thanks for getting in touch!

I'm happy to let you know this experience is suitable for all ages, and each child requires a ticket, which includes 2 parents/guardians.

I hope this helps!

Courtney, itison Customer Support, 12:03, 12/11/22

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It says 1 child 2 parents how do I do it for 2 children 2 parents ?

Keri, 20:43, 12/11/22

Hi Keri,

Thanks for getting in touch!

If you'd like to bring along 2 children, I can confirm each child will need their own tickets and each ticket permits 2 parents.

I hope this helps!

Hannah, itison Customer Support, 09:32, 13/11/22

Hi i can only book 2 in. Is there anyway i can book in 4?

15:28, 15/11/22

Hi there,

Thanks for getting in touch!

I'm afraid this means there is only 2 tickets available for this time slot and we are unable to issue any more additional tickets for this event.

I hope this answers your question though,

Lucy, itison Customer Support, 16:23, 15/11/22

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Hi im looking to book santa at crieff hydro on sunday 11th december at 6pm. There is 2 space left but i have 4 kids. Is there any way i can book the extra places.
Thanks
Marylee

14:28, 15/11/22

Hi Marylee,

Thanks for getting in touch!

I'm afraid we don't have any additional tickets for this event.

I hope this answers your question, though.

Courtney, itison Customer Support, 15:15, 15/11/22

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Looking to book for today, there were loads of time slots available last night but won’t let me select today’s date. Can I still book for today, over the phone?

09:22, 01/12/22

Hi there,

Thanks for getting in touch.

I'm afraid as the event takes place today we are no longer able to issue any more tickets.

I hope this answers your question though,

Lucy, itison Customer Support, 10:54, 01/12/22

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Hi there,

I am booked into Crieff hydro on the 11th-13th of December and was hoping for 1 ticket for my daughter to Santa’s grotto but the 11th seems to be sold out. Could you please let me know if they’re are any cancellations or if any more tickets get released for this date.

Kind regards,

Jennifer

Jennifer, 15:34, 02/12/22

Hi Jennifer,

Thanks for getting in touch!

I'm afraid this time slot has sold out and we're unable to sell any more tickets. 

I hope this answers your question though.

Caitlin, itison Customer Support, 15:46, 02/12/22

Hi again,

Is it likely that cancellations may come up for the 11th and if so do they just become available again online?

Thanks,
Jennifer

Jennifer, 19:05, 02/12/22

Hi Jennifer,

Thanks for getting back in touch.

I'm afraid event tickets are non-refundable, and so once a time slot has sold out, we're sadly unable to issue any more tickets.

I'm really sorry for the disappointment this will cause, but I hope this answers your question.

Wallis, itison Customer Support, 09:22, 03/12/22

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Advance booking is not required.

Multiple purchases permitted.

Duration: approx. 20mins. Please arrive at the ballroom 15mins before your time slot to receive your entry wristband. Please note latecomers may not get the full session.

Please note photos of your timeslot will be sent to you of the via link, upon request. To arrange your child's gift please email the child's name, age and date & time of santa visit to update@crieffhydro.com at least 24hrs in advance.

Standing event.

Suitable for all ages. Please note there is no cheaper price for babies.

2 parents/guardians permitted per ticket.

Please note there are no cameras allowed.

Wheelchair access available.

You can use your paperless ticket from your itison account on any mobile device. Printed vouchers are also accepted.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Crieff Hydro
  • Strathearn House, Ferntower Road, Crieff,
    PH7 3LQ
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