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I have got the voucher - how do I exchange for the actual ticket?
Louise, 12:26, 08/11/19
Hi Louise,
Thanks for getting in touch!
I'm happy to let you know itison tickets must be exchanged at the venue box office from 12.30pm until 7.15pm on the day of the performance.
I hope this helps!
Wallis, itison Customer Support, 13:04, 08/11/19
Hello
I am looking to buy tickets for this event. On here it says either band a or band b seating but on the EICC website it says it's Band 1 and 2. Are these the same things? Also, are the seats then allocated automatically and when will I know what seats have been booked?
Many thanks
Caroline
caroline, 14:09, 08/11/19
Hi Caroline,
Thanks for getting in touch!
As band A and band B seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange your tickets on the day of the performance.
I hope this helps!
Jen, itison Customer Support, 15:04, 08/11/19
Hello can you use this offer for accessible seating? Thanks
Alison, 10:08, 12/11/19
Hi Alison,
Thanks for getting in touch!
I'm happy to let you know wheelchair access is available. Please email boxoffice@eicc.co.uk for any accessible seating.
I hope this helps!
Wallis, itison Customer Support, 10:35, 12/11/19