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Can you choose your seats?
Anna-marie, 08:01, 22/02/19
Hi Anne-Marie,
Thanks for getting in touch!
Your seats will be issued on a first come, first served basis when you exchange your tickets at the box office on the day of the performance.
I hope this helps!
Gillian, itison Customer Support, 09:26, 22/02/19
Hi, I've bought 2 x level 2 tickets for this event, do I need to do anything else to book seats?
Is it first come first serve with regards to seating and where are the level 2 seats?
Thanks in advance,
Mike
Mike, 08:06, 22/02/19
Hi Mike,
Thanks for getting in touch!
All you need to do is exchange your tickets at the box office on the day of the performance between 12noon and 5.30pm. Seats will be issued on a first come, first served basis.
I hope this helps!
Gillian, itison Customer Support, 09:30, 22/02/19
If we buy multiple tickets would they be seated together?
Laura, 08:25, 22/02/19
Hi Laura,
Thanks for getting in touch!
As seats are issued on a first come, first served basis when you exchange your tickets at the box office we can't 100% guarantee that you will be seated. The venue will aim to seat you together though and this generally isn't an issue.
I hope this helps!
Gillian, itison Customer Support, 09:27, 22/02/19
If I buy 2 tickets in the one transaction , are they guaranteed to be seated together? Thanks
Dorothy, 11:56, 22/02/19
Hi Dororthy,
Thanks for getting in touch!
Your seats will be allocated once you've exchanged them for event tickets, and the box office team will do their best to seat groups together. Your exact seats will be confirmed when you exchange at the venue box office between 12noon and 5.30pm on the day of the performance..
I hope this helps!
Courtney, itison Customer Support, 12:32, 22/02/19
Hi, is the over 12 a guidance or is that a fixed no under 12’s allowed? Thanks
Laura, 11:58, 22/02/19
Hi Laura,
Thanks for getting in touch!
I can confirm this event is suitable for ages 12 and over only.
I hope this answers your question!
Courtney, itison Customer Support, 12:33, 22/02/19
Where is a level 2 ticket situated in the venue ?
Marie, 22:25, 06/03/19
Hi Marie,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange your itison tickets at the venue box office between 12noon and 5.30pm on the day of the performance..
I hope this helps!
Courtney, itison Customer Support, 08:36, 07/03/19
Does level 2 refer to the circle and level 3 to the grand circle?
22:26, 09/03/19
Hi there,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange your itison tickets at the venue box office between 12noon and 5.30pm on the day of the performance..
I hope this helps!
Courtney, itison Customer Support, 10:14, 10/03/19
How are the seats allocated? It would be nice to see what the seat number is before purchasing
Matthew, 09:04, 19/03/19
No need to reply, I’ve seen the question above
Matthew, 09:06, 19/03/19
Hi Matthew,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange your itison tickets at the venue box office between 12noon and 5.30pm on the day of the performance..
I hope this helps!
Rachael, itison Customer Support, 10:15, 19/03/19
Hello! What does price Level 2 or 3 mean?
Holly, 16:57, 28/03/19
Hi Holly,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange your itison tickets at the venue box office between 12noon and 5.30pm on the day of the performance.
I hope this helps!
Rachael, itison Customer Support, 17:07, 28/03/19