EICC, 150 Morrison Street, EH3 8EE
Starts at 14:30 and 19:30
If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.
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What are the dates?
Kirstyn, 00:27, 05/11/18
Hi Kirstyn,
Thanks for getting in touch!
I can confirm the date of this event is Saturday 16th February.
I hope this helps!
Rachael, itison Customer Support, 09:17, 05/11/18
Hi, can you please advise what Band A and Band B stands for in regards to the seating plan for the EICC? On their site they have Bands 1,2 & 3.
Thanks
Aimee
Aimee, 08:21, 10/11/18
Hi Aimee,
Thanks for getting in touch!
As each band is accommodated in various areas of the theatre I'm afraid we can't say in advance exactly which area you'll be seated in. Your exact seats will instead be confirmed when you exchange your tickets before the event.
I hope this helps!
Gillian, itison Customer Support, 10:06, 10/11/18
Can I ask why the difference in pricing then?
Aimee, 11:57, 10/11/18
Hi Aimee,
Thanks for getting back in touch!
Band A seats are classed as more superior than Band B, typically offering a better view or being closer to the stage.
I hope this helps!
Gillian, itison Customer Support, 12:41, 10/11/18
Thank you, this answers my first question :)
Aimee, 13:11, 10/11/18
What’s the number I call to book now that I have bought the voucher?
Joanne, 11:32, 10/11/18
Hi Joanne,
Thanks for getting in touch!
You don't need to phone to book this one - your itison tickets should instead be exchanged for show tickets at the box office from 2 hours before the start of the matinee performance until 15 minutes before the performance start time.
I hope this helps!
Gillian, itison Customer Support, 11:43, 10/11/18
Are band A the equivalent of the more expensive seats at normal price or are they the equivalent of cheaper seats. So is band A normally the £30 tickets. Thank you
JULIE, 10:32, 12/11/18
Hi Julie,
Thanks for getting in touch!
Band A seats would usually cost £31.50 to book directly.
I hope this helps!
Gillian, itison Customer Support, 10:52, 12/11/18
If I purchase these tickets can I choose my seats & if so choose these in advance prior to the date of the performance?
And if I purchase 4 tickets can I be assured of getting these together?
22:08, 12/11/18
Hi there,
Thanks for getting in touch!
As each band is accommodated in various areas of the theatre I'm afraid we can't say in advance exactly which area you'll be seated in. Your exact seats will instead be confirmed when you exchange your tickets before the event, and the event provider will aim to seat you all together.
I hope this helps!
Gillian, itison Customer Support, 09:36, 13/11/18
Hi,
Just wanted to check if there is a concession price? My daughter is 3 and my mum is 61.
Thanks !
Ruth, 19:55, 14/11/18
Hi Ruth,
Thanks for getting in touch!
I'm afraid there's no further discount available for concessions.
I hope this answers your query.
Ruth, itison Customer Support, 09:34, 15/11/18
How do I buy tickets for nutcracker
Rosalie, 19:36, 22/11/18
Hi Rosalie,
Thanks for getting in touch!
I'm happy to let you know you can buy tickets by selecting the green Buy Now button.
I hope this helps!
Courtney, itison Customer Support, 09:23, 23/11/18
The buy now option doesn't come up. Is this sold out?
Denise, 17:10, 10/01/19
Hi Denise,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!
Gillian, itison Customer Support, 17:25, 10/01/19
I can’t seem to find the purchase button for this deal?
Katy, 09:05, 11/01/19
Hi Katy,
Thanks for getting in touch!
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar event will pop up soon!
Gillian, itison Customer Support, 09:06, 11/01/19
I have purchased 4 tickets in two separate transactions, all Band A.
I’m concerned that as I booked them separately, we will not be seated together.
Please advise?
Jonny, 21:11, 11/01/19
Hi Jonny,
Thanks for getting in touch!
Your seating will be allocated after exchanging your itison tickets for show tickets on the night of your performance. As long as you arrive together, the events team will do their best to seat you as a group.
I hope this helps!
Courtney, itison Customer Support, 09:36, 12/01/19
I have purchased 4 tickets in two separate transactions, all Band A.
I’m concerned that as I booked them separately, we will not be seated together.
Please advise?
Jonny, 21:11, 11/01/19
Hi Jonny,
Thanks for getting in touch!
Your seating will be allocated after exchanging your itison tickets for show tickets on the night of your performance. As long as you arrive together, the events team will do their best to seat you as a group.
I hope this helps!
Courtney, itison Customer Support, 09:37, 12/01/19
Hi, when exactly can we book our space in the theatre? It says 2h before the matinee performance, is this the same time to go in and book for the evening performance too?
Kirsty, 22:46, 11/01/19
Hi Kirsty,
Thanks for getting in touch!
I'm really sorry for the confusion, but I can confirm itison tickets can be exchanged for show tickets from 5.30pm for the evening performance and up to 15 minutes before the performance start time.
I hope this answers your question.
Courtney, itison Customer Support, 11:34, 14/01/19
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Advance ticket collection required. itison tickets can be exchanged for show tickets from 12.30pm for the matinee performance and 5.30pm for the evening performance and up to 15 minutes before the performance start time.
Multiple purchases permitted.
Duration: approx. 2hrs 30mins.
Suitable for all ages; under 16s must be accompanied by an adult.
Seating in your chosen band will be issued at the venue's discretion.
Line-up is subject to change.
Latecomers may not be admitted until a suitable break in the performance and may be assigned a seat at the rear of the auditorium to avoid disturbing the performance.
Ticket holders for the evening performance may be asked to wait until matinee customers are served during busy periods.
Wheelchair access available; please contact the venue via boxoffice@eicc.co.uk stating your name, the date and time of the performance purchased and itison ticket code.
Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.
Ticket is non-refundable unless event is cancelled.
Ticket is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.