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Is this voucher only for the 24th January?
21:37, 25/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this event is taking place on the 24th of January 2023 only.
I hope this helps!
Wallis, itison Customer Support, 10:50, 26/11/22
Hi are dogs allowed
Eileen, 10:02, 07/12/22
Hi Eileen,
Thanks for getting in touch!
I'm happy to let you know dogs are permitted.
I hope this helps!
Fiona, itison Customer Support, 13:01, 07/12/22
Do adults need to purchase a ticket.
10:17, 19/12/22
Hi there,
Thanks for getting in touch!
I can confirm everyone over the age of 3 will require a ticket.
I hope this helps!
Rachael, itison Customer Support, 10:32, 19/12/22
I booked weeks ago and have had my tickets cancelled. Really annoyed!!!!
19:47, 21/12/22
Hi there,
Thanks for getting in touch.
I'm afraid I can confirm this event has been cancelled.
I'm really sorry for the disappointment caused here.
Lucy, itison Customer Support, 08:51, 22/12/22
Is this event taking place? I have 4 tickets and no refund or email about it being cancelled.
19:17, 23/01/23
Hi there,
Thanks for getting in touch.
I'm really sorry to confirm this event has sadly been cancelled.
We did previously email all ticketholders to explain and confirm a refund had been issued - an email with these details was sent on the 22nd of December. If you can't find this email, please get in touch with us at support@itison.com directly and we'll be happy to reconfirm the details.
I'm really sorry again for the disappointment caused here, but I hope this helps.
Wallis, itison Customer Support, 08:36, 24/01/23