Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is this a live event with social distancing in the audience, given Covid 19?
Val, 11:57, 28/08/20
Hi Val,
Thanks for getting in touch!
I'm happy to confirm this event is socially distanced following the below measures -
- Concert goers must wear a facemask at all times
- Hand sanitiser will be made available at various points throughout the venue
- There will be a designated PPE bin
- Chairs will be distanced by 1m and should not be moved
- The event organisers will be keeping the contact details of audience members for 21 days after the concert for track and trace purposes
- All staff will be wearing facemasks
- Route maps may be provided where one-way systems are required
I hope this helps!
Jen, itison Customer Support, 09:44, 22/09/20
What is the difference between the Bands A AA etc?
Louise, 10:48, 21/09/20
Hi Louise,
Thanks for getting in touch!
As Band A seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Please note Band AA will have the best view of the stage, and Band C has restricted view.
I hope helps!
Courtney, itison Customer Support, 11:29, 21/09/20