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I have bought tickets for these, obviously it will be cancelled. How do I get my refund?
15:57, 19/04/20
Hi there,
Thanks for getting in touch.
We're working as quickly as we can to notify customers about our events, given the current situation. I'm sorry for the delay on this occasion, but we'll be in touch soon!
Gillian, itison Customer Support, 10:49, 20/04/20
How will social distancing work at this concert? Many thanks Ellen Carr
Ellen, 15:59, 25/08/20
Hi Ellen,
Thanks for getting in touch!
I'm sorry for the delay in our response, the event providers are currently discussing social distancing measures with the venue and I'll let you know once we know more.
I hope this helps in the meantime.
Courtney, itison Customer Support, 16:48, 29/08/20
Hi Ellen,
Thanks for leaving this with us.
I'm afraid this event is no longer taking place as previously planned. I'm sorry for the disappointment this will cause.
Courtney, itison Customer Support, 09:50, 15/09/20