Small print

• Voucher is valid until Fri 29 Nov 2024; subject to availability. 
• Option 1: Valid Mon - Fri 9.30am - 5.30pm. Includes access to hotel's pool, sauna and steam room. Gym access not included.
• Option 2: Valid Mon - Fri 9.30am - 5.30pm. Includes 2 hour access to the Victorian baths at 9.30am only.
• Excludes Sat - Sun & 14 - 18 Oct.
• Voucher must be booked by Fri 15 Nov 2024 (we don’t want you to miss out!). 
• Email bookings only.
• You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted.
• Over 18s only. 
• Groups can be booked and receive treatment at the same time. Max of 4.
• Please discuss direct with the spa if you have any health concerns which may prevent the treatments from being carried out.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Please discuss any health concerns directly with spa. 
• Treatment duration: approx. 25 mins per treatment. Includes scalp massage or BNS massage and a foot ritual or recover touch facial. Treatments cannot be substituted for other treatments.
• Includes 2 courses (starter & main) in the Terrace restaurant from a set menu; subject to change. Excludes sharing starters and steaks.
• No wheelchair access available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.