Small print

• Voucher is valid from Thur 1 Oct 2020 until Wed 31 Mar 2021, valid 7 days; subject to availability.
• Excludes 20 - 27, 31 Dec 2020 - 1 Jan and 13 - 15 Feb 2021.
• A supplementary charge of £20 is required for Friday and Saturday stays and stays on 3 Jan 2021; payable directly to hotel.
• Advance booking required. Voucher must be booked by Mon 1 Mar 2021 (we don’t want you to miss out!).
• You risk forfeiting your voucher if you cancel within 72 hours of your booking.
• Multiple voucher purchases permitted. Multiple vouchers cannot be used on consecutive nights; subject to availability.
• Check-in 3pm, check-out 11am.
• Double or twin standard room available.
• Card details will be taken if you wish to charge extras to your room.
• Includes a glass of Prosecco on arrival; alcohol can be replaced with a soft drink.
• Dinner options: Include 2 course dinner on the first night only from the Bistro menu; subject to change. A supplementary charge of £5 is required for sirloin steak; payable directly to hotel. Max of 3 vouchers per table. Vegetarian, gluten / wheat and dairy free options are available. Members can upgrade to dinner in the 2 AA-rosette restaurant for a supplementary charge of £15 per person; please discuss and pay directly with hotel.
• Thermal options: Includes evening Aqua Thermal Journey experience between 5pm - 7pm which includes Aroma Salt inhalation room, steam room, sauna, rain sky shower and hydrotherapy pool. Lockers, towels, robes and slippers are provided.  Spa access is for over 16s only; under 18s must be accompanied by an adult. Parts of the Aqua Thermal Journey are not suitable for pregnancy/breastfeeding; please discuss with spa directly. For cancer sufferers/those in remission, please discuss with your doctor prior to attending.
• Max of 2 children permitted; children are classed as ages 3-15 yrs and require a supplementary charge of £10 per child. Under 3's can be accommodated in cots free of charge. Please contact hotel directly to check availability and for details of adding children.
• No pets permitted.
• Wheelchair access available.
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
• Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
• Voucher is not exchangeable for cash or valid with any other offers.
• Images used for illustrative purposes only.